Elion

AI Contact Center

67 Results
Assort Health logo
Assort Health
Assort Health
(1 Transcripts)
Patient-Facing AI Phone Calls
Assort Health is a patient-facing AI call center for scheduling appointments and appointment reminders, with integrations into EHRs like Epic and Cerner.
Bland AI logo
Bland AI
Bland AI
Payer-Facing AI Phone Calls
Patient-Facing AI Phone Calls
Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries.
EliseAI logo
EliseAI
EliseAI
Patient-Facing AI Phone Calls
EliseAI is an AI contact center focused on automated front desk capabilities like scheduling, billing and FAQs.
Infinitus Eva logo
Infinitus Systems, Inc.
Infinitus Eva
Payer-Facing AI Phone Calls
Infinitus Eva is a digital assistant that automates phone calls to payers and PBMs for benefits verification, prior authorization, and prescription follow-up.
Opkit logo
Opkit
Opkit
Payer-Facing AI Phone Calls
Eligibility Checking
Patient-Facing AI Phone Calls
Opkit is a customizable AI phone call platform with both AI agents and human agents. Common use-cases include eligibility checks, prior authorizations, denied claim appeals, formulary checks, and appointment scheduling.
SimboConnect logo
Simbo AI
SimboConnect
Patient-Facing AI Phone Calls
SimboConnect is an autonomous AI phone bot that conducts patient triage.
SuperDial logo
SuperDial
SuperDial
Payer-Facing AI Phone Calls
Eligibility Checking
SuperDial is a platform AI-enabled outbound calls that specializes in handling outbound calls for interacting with insurance, including insurance verification and provider credentialing.
Syllable Patient Assistant logo
Syllable
Syllable Patient Assistant
Patient-Facing AI Phone Calls
Syllable is an AI-driven platform that automates healthcare customer service interactions, including call handling and online inquiries for tasks like appointment scheduling and prescription refills.
Tucuvi Health Manager logo
Tucuvi
Tucuvi Health Manager
AI Conversational Chat
Payer-Facing AI Phone Calls
Patient-Facing AI Phone Calls
Patient Engagement
Tucuvi is an phone-based AI agent trained in evidence-based clinical protocols to automate clinical calls for care plans and chronic conditions, such as follow-ups for COPD, heart failure, and maternity. It guides conversations based on clinical guidelines to ensure meaningful and medically informed interactions, and is integrated with EHR systems for appropriate data access and writeback.
Abstrakt logo
Abstrakt
Abstrakt
AI Contact Center Agent Assistants
Abstrakt is AI call guidance software that provides real-time agent guidance to improve compliance and automate QA.
Ada logo
Ada Health
Ada
AI Conversational Chat
Ada is a chat-based patient app for symptom assessment, digital triage and care navigation.
AgentifAI logo
AgentifAI
AgentifAI
AI Conversational Chat
Patient Scheduling
AgentifAI’s Alice Assistant uses natural language understanding and healthcare-specific LLMs to assist patients with scheduling medical appointments.
Amperos Health logo
Amperos Health
Amperos Health
AI Contact Center Agent Assistants
Payer-Facing AI Phone Calls
Amperos Health is an AI agent for RCM-related outbound calling, focused on follow-ups for outstanding and denied claims. It calls insurance for claims status, investigates denied claims based on the reason for denial, and provides actionable steps to RCM team to get paid faster.
AndorNow logo
Andor Health
AndorNow
AI Conversational Chat
Patient Engagement
AndorNow is a digital front door solution with AI capabilities that can be configured for patient education, notification management, and contactless screening.
Artera logo
Artera
Artera
AI Conversational Chat
Patient Engagement
Artera is an AI-enabled patient communication platform that consolidates patient interactions from multiple departments and systems into a single view for improved patient engagement and operational efficiency.
Authenticx logo
Authenticx
Authenticx
AI Contact Center Analytics and Intelligence
AI Contact Center Agent Assistants
Authenticx is an AI contact center intelligence platform trained for healthcare that analyzes conversations and provides feedback focused on customer experience, agent performance, and compliance.
Avaamo logo
Avaamo
Avaamo
AI Conversational Chat
Avaamo is a contact center solution using conversational AI to automate administrative and clinical functions including scheduling, delivery of test results, and medication management.
Azra logo
Azra AI
Azra
AI Conversational Chat
Care Plan Management
Azra is a workflow automation platform for cancer that uses AI to identify cancer diagnoses and route care.
Balto logo
Balto
Balto
AI Contact Center Agent Assistants
Balto is a real-time guidance platform for contact center agents that uses AI to analyze audio and generate prompts and notifications.
BirchAI logo
Birch.ai
BirchAI
AI Contact Center Analytics and Intelligence
AI Contact Center Agent Assistants
BirchAI is AI contact center software that generates post-call summaries, classifies encounters, and analyzes contact center performance.
Bright Pattern logo
Bright Pattern
Bright Pattern
AI Contact Center Agent Assistants
Patient-Facing AI Phone Calls
Bright Pattern is an omnichannel contact center using AI to decrease wait times, speed up resolution, and improve customer satisfaction.
Call Journey CI logo
Call Journey CI
Call Journey CI
AI Contact Center Agent Assistants
Call Journey is a conversation intelligence platform that uses AI to structure voice, text and email data and analyze interactions to improve contact center performance.
CallMiner logo
CallMiner
CallMiner
AI Contact Center Agent Assistants
CallMiner is a conversation intelligence platform that AI and machine learning to analyze omnichannel customer interactions, interpret customer sentiment, and generate trend insights.
Clearstep logo
Clearstep
Clearstep
AI Conversational Chat
Clearstep is software for AI healthcare assistants that can assess symptoms to triage patients, automate routine patient requests such as prescription refills, and conduct post-discharge follow up.
Convin logo
Convin
Convin
AI Contact Center Agent Assistants
Convin is AI contact center software that automates call QA and agent coaching and identifies behaviors and actions to improve contact center performance.
Dacadoo logo
Dacadoo
Dacadoo
AI Conversational Chat
Dacadoo is a customer engagement platform that supports insurers and providers with personal health data capture and risk analytics.
Decoda Health logo
Decoda Health
Decoda Health
AI Conversational Chat
Patient Scheduling
Patient Intake
Decoda Health is an AI medical assistant that uses conversational chat to automate scheduling, follow-ups, billing, and FAQs.
Decoded Health logo
Decoded Health
Decoded Health
AI Conversational Chat
Patient Engagement
Secure Patient Communications
Decoded Health is a clinical AI platform that automates clinical conversations with patients and provides summaries for clinicians.
Dialpad logo
Dialpad
Dialpad
AI Contact Center Agent Assistants
Dialpad is an omnichannel contact center using AI to generate call summaries and transcripts.
Fabric logo
Fabric
Fabric
AI Conversational Chat
Patient Intake
Fabric is a care enablement platform that uses conversational AI to automate patient intake and triage.
Five9 logo
Five9
Five9
AI Contact Center Analytics and Intelligence
AI Contact Center Agent Assistants
Patient-Facing AI Phone Calls
Five9 is an omnichannel contact center solution that is using AI to support customers with intelligent virtual agents (IVA) and assist agents during interactions.
Genesys logo
Genesys
Genesys
AI Contact Center Analytics and Intelligence
AI Contact Center Agent Assistants
Patient-Facing AI Phone Calls
Genesys is an omnichannel contact center that is using AI for predictive engagement, supporting customers with chat- and voicebots, and assisting agent performance.
Gong logo
Gong
Gong
AI Contact Center Analytics and Intelligence
Gong is a revenue-focused contact center analytics platform that uses AI to analyze conversation data across channels and generates performance insights.
Health Harbor logo
Health Harbor
Health Harbor
Payer-Facing AI Phone Calls
Eligibility Checking
Health Harbor is an AI agent that calls insurance companies for eligibility and claim status checks.
Health Note logo
Health Note
Health Note
AI Conversational Chat
Patient Engagement
Patient Intake
Health Note is a patient intake platform that updates EHR data and automates the creation of clinical notes with relevant intake information.
HealthSnap logo
HealthSnap
HealthSnap
AI Remote Patient Monitoring
AI Conversational Chat
Care Management
HealthSnap is a virtual care management platform that integrates data from monitoring devices and uses predictive analytics to customize interventions.
Hyro logo
Hyro
Hyro
Patient-Facing AI Phone Calls
AI Conversational Chat
Hyro is an AI contact center and AI chatbot focused on automating administrative functions like scheduling, IT help desk, and physician search.
Inference Analytics Patient Concierge logo
Inference Analytics
Inference Analytics Patient Concierge
AI Conversational Chat
Patient Scheduling
Inference Analytics’ Patient Concierge solution uses AI to engage patients and automate scheduling.
Justcall logo
Justcall
Justcall
AI Contact Center Analytics and Intelligence
AI Contact Center Agent Assistants
Justcall is a customer communication platform using AI to automate outbound campaign and improve efficiency of contact center operations.
Laguna Health logo
Laguna Health
Laguna Health
AI Conversational Chat
Care Management
Laguna Health is a care management platform that uses conversational AI technology to analyze patient interactions and guide care manager interventions.
Level AI logo
Level AI
Level AI
AI Contact Center Analytics and Intelligence
AI Contact Center Agent Assistants
Level AI is an AI contact center intelligence and automation platform that analyzes voice and chat encounters, provides live recommendations to agents, and automates QA.
Loyal logo
Loyal Health
Loyal
AI Conversational Chat
Patient Engagement
Loyal Health is a patient engagement platform that uses conversational AI and machine learning capabilities to automate appointment management and care management activities.
Luma logo
Luma
Luma
AI Conversational Chat
Patient Engagement
Patient Scheduling
Patient Intake
Luma is a patient communications platform with tools for patient self-scheduling, reminders, and feedback, alongside features like smart waitlists and mobile check-ins.
Majorboost logo
Majorboost
Majorboost
Payer-Facing AI Phone Calls
Majorboost offers an AI-based outbound calling copilot for AR, Prior Authorization, Credentialing, Eligibility, and Patient Calls, with handling for phone trees, waiting on hold, and note-taking to augment in-office satff.
Mediktor logo
Mediktor
Mediktor
AI Conversational Chat
Mediktor is a AI-based medical chatbot that automates symptom assessment and triage.
Memora Health logo
Memora Health
Memora Health
AI Conversational Chat
Care Plan Management
Clinical Workflow Management
Care Management
Memora Health is an AI-driven platform for complex care management with automated patient engagement and data analytics.
Mira logo
Mira
Mira
AI Conversational Chat
Mira is a supplemental benefits provider and AI assistant that automates care navigation.
Mosaicx logo
Mosaicx
Mosaicx
AI Contact Center Analytics and Intelligence
Patient-Facing AI Phone Calls
Mosaicx is a AI voice and messaging platform using conversational virtual agents to reduce issue resolution time.
Nextiva logo
Nextiva
Nextiva
Patient-Facing AI Phone Calls
Nextiva is an omnichannel contact center that is using conversational AI to automate customer interactions.
NICE CXone logo
NICE
NICE CXone
AI Contact Center Agent Assistants
Patient-Facing AI Phone Calls
NICE is an omnichannel contact center that is using AI to enable customer self-service and assist agents.
Notable Assistant logo
Notable
Notable Assistant
AI Conversational Chat
Notable Assistant is a conversational AI platform that automates front desk capabilities like scheduling, bill payment, and care navigation.
OpenDialog logo
OpenDialog AI
OpenDialog
AI Conversational Chat
OpenDialog is a conversational AI and intelligent virtual agent solution that automates appointment management, symptom triage, and post-care patient communication.
Orbita logo
Orbita
Orbita
AI Conversational Chat
Patient Education
Patient Engagement
Care Plan Management
Orbita is a patient engagement and care plan management platform that uses conversational AI to automate symptom triage and patient appointment prep, and provides a platform for patient-reported outcomes and education, and for staff to track patient journeys.
Outbound AI logo
Outbound AI
Outbound AI
AI Contact Center Agent Assistants
Outbound AI is an AI virtual agent for medical billing teams.
Pharmesol logo
Pharmesol
Pharmesol
AI Conversational Chat
Patient-Facing AI Phone Calls
Pharmesol is a pharmacy-focused AI assistant that conducts patient outreach and enrollment, manages common questions such as prior authorization status and inventory checks, and automates encounter documentation.
RingCentral logo
RingCentral
RingCentral
Patient-Facing AI Phone Calls
RingCentral is a provider of contact center products and services.
Rotera Alyks logo
Rotera
Rotera Alyks
AI Contact Center Agent Assistants
Rotera Alyks is an AI healthcare assistant and platform that automates administrative functions such as insurance discovery, provider matching, and knowledge management.
SOAP Health logo
SOAP Health
SOAP Health
AI Conversational Chat
Patient Intake
SOAP Health is medical AI assistant that automates patient intake and medical interviewing, generates risk analytics, and pre-completes SOAP notes.
Steer logo
Steer Health
Steer
AI Conversational Chat
Steer Health is an AI patient experience platform that automates front desk capabilities such as scheduling, provider search, and post-visit engagement.
Synthpop logo
Synthpop
Synthpop
AI Prior Authorization for Providers
AI Conversational Chat
Patient Intake
AI Clinical Summaries
Synthpop is an AI assistant that automates referral intake, analyzes patient records to evaluate treatment eligibility, and provides real-time prompts to support comprehensive documentation.
Talkdesk logo
Talkdesk
Talkdesk
AI Contact Center Agent Assistants
Patient-Facing AI Phone Calls
Talkdesk is a cloud contact center with targeted healthcare offerings and customizable AI solutions.
Talkie.ai logo
Talkie.ai
Talkie.ai
Patient-Facing AI Phone Calls
Talkie.ai is an AI contact center for healthcare that uses medical voice assistants to support front desk capabilities such as scheduling, prescription refills, and patient triage.
UJET logo
ujet.cx
UJET
Patient-Facing AI Phone Calls
UJET is a contact center solution using AI to power virtual agents and emphasizing secure solutions for healthcare.
Verbal logo
Verbal
Verbal
AI Contact Center Analytics and Intelligence
Verbal provides a solution to enhance virtual care operations by automatically generating clinical notes and providing insights from agent-led phone and video calls, automatically assigning QA scores to them.
Videra Health logo
Videra Health
Videra Health
AI Conversational Chat
Patient Intake
Videra Health offers AI-assisted video and chat assessments to identify, triage, and provide care to patients, enhancing patient engagement and providing a scalable way to manage clinical interactions.
Vital AI logo
Vital AI
Vital AI
AI Conversational Chat
Vital is an AI guide for patients during an ER or hospital stay that predicts wait times, explains test results and supports follow-up and medication adherence.
Xund logo
Xund
Xund
AI Clinical Decision Support
AI Conversational Chat
Patient Intake
XUND offers an AI-powered and API-connected health assistant, with applications including a Symptom Checker for initial health issue identification, Triage to guide patients to appropriate care levels, Medical History Collection, and a Health Companion for chronic condition management and prevention.