Digital Adoption and Training
Digital Adoption and Training platforms are in-app products that help new and existing users get up to speed with tools, learning their functionality and best practices. These platforms integrate with EHR systems and other digital tools to help users understand how best to use them, and upskill them on new functionality.
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PwC
Amplifier
Company Info
Founded: 1998
Headcount: 10000+
Customers
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Amplifier by PwC is a digital adoption platform designed to enhance enterprise system utilization through gamified learning and behavioral incentives. It includes role-based learning, and active analytics for progress tracking. It aims to reduce training costs, offering point-of-need training and data reporting to optimize change management strategies.
EBSCO
EBSCO Dynamic Health
Company Info
Founded: 1984
Headcount: 1001-5000
Customers
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
EBSCO's Dynamic Health is an evidence-based resource designed to support nurses and allied health professionals by providing fast, accurate answers to clinical questions and helping them master essential skills. This tool fosters evidence-based practice and critical thinking, enhancing patient outcomes through a comprehensive library of content covering disease management, care interventions, and more. Dynamic Health includes features such as step-by-step skills guides, drug monographs from Davis's Drug Guide, patient handouts, and cultural care guidance. It also offers continuing education opportunities integrated into its daily workflow, allowing users to earn CE credits while accessing clinical information. The platform integrates with electronic health records (EHR) and learning management systems (LMS) to streamline its use at the point of care, making it a valuable resource for improving care quality and reducing practice variability
314e
Jeeves
Company Info
Founded: 2004
Headcount: 501-1000
Customers
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: SOC 2 Type 2
Jeeves by 314e is an AI-powered training platform designed for EHR users. It provides microlearning through videos and tip sheets. Integrated within Epic, Jeeves uses AI to deliver precise answers to workflow questions, and tools for creating training content, including screen recording and AI narration. Administrators can review content as users stay updated with notifications.
uPerform
uPerform
Company Info
Founded: 2010
Headcount: 51-200
Customers
Verified Customers: 8
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, ISO 27001
uPerform is a digital learning platform for training for healthcare professionals using EHRs like Epic and Cerner. It offers learning content directly, allowing clinicians to access information at the moment of need. It helps improve user adoption and knowledge retention. uPerform also includes tools for content creation and analytics to track content compliance.
WalkMe
WalkMe
Company Info
Founded: 2019
Headcount: 1001-5000
Customers
Verified Customers: 2
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: SOC 2 Type 2
WalkMe is a Digital Adoption Platform to overlay on any application, providing in-app guidance. It includes user onboarding, training, automation of workflows and new feature adoption. It offers tools like Smart Walk-Thrus and SmartTips to guide users through software interfaces. It supports analytics for tracking user interactions and areas for improvement. Successfully implemented in healthcare settings to improve payments.
Whatfix
Whatfix
Company Info
Founded: 2013
Headcount: 501-1000
Customers
Verified Customers: 3
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Whatfix is a Digital Adoption Platform (DAP) for the onboarding, training, and support of users on applications including healthcare systems like EHRs. It provides in-app guidance and step-by-step tutorials, helping healthcare professionals adopt new technologies into their workflows. Whatfix also offers user interaction analytics, allowing organizations to optimize platform usage.