Remote and AI-Enabled Language Interpretation
Remote AI-Enabled Interpretation services enable language translation in a clinical setting using a staff of remote, on-demand interpreters, AI and machine translation technology, or a combination of remote staffing and AI services. Because of requirements for HIPAA compliance, enterprise security, and support for medical terminology, consumer-oriented translation services don’t work well in the healthcare space. Products listed in this category claim HIPAA compliance, have a focus on medical interpreting, and are available remotely on a 24/7, real-time basis.
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Sully.ai
Sully.ai
Company Info
Founded: 2023
Headcount: 1-10
Customers
Verified Customers: 17
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
1 ReviewsSecurity and Compliance Certifications: HIPAA
Sully.ai is an AI-powered medical assistant with features like pre-visit patient symptom screening, real-time consultation support, AI-driven transcription of medical notes, and automated drafting of clinical plans. The system is tailored for use during and after patient consultations, leveraging a proprietary language model trained on extensive healthcare data to improve accuracy in medical documentation and decision support.
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Akorbi
Akorbi
Company Info
Founded: 2003
Headcount: 501-1000
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, ISO 27001
Akorbi offers HIPAA-compliant interpretation and translation services, including over-the-phone, video, and on-site interpretation, across 170 languages. Additionally, they have sign language capabilities for deaf and hard-of-hearing patients.
AMN Healthcare
AMN Language Services
Company Info
Founded: 1985
Headcount: 1001-5000
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA
AMN Language Services provides HIPAA-compliant video and phone remote interpretation services, with over 250 languages via audio and 45+ languages via video, connecting through tablets, smartphones, and laptops. The service integrates with telehealth platforms, and provides services 24/7.
BoostLingo
Boostlingo
Company Info
Founded: 2016
Headcount: 51-200
Customers
Verified Customers: 3
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA
BoostLingo is a language interpretation platform offering on-demand video and over-the-phone remote interpretation in over 300 languages, including ASL. The platform connects providers with a network of over 17,000 interpreters for rapid connection times averaging 13.4 seconds. BoostLingo is HIPAA and SOC 2 Type II compliant.
CulturaLink
CulturaLink
Company Info
Founded: 2006
Headcount: 51-200
Customers
Verified Customers: 4
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
CulturaLink provides interpretation services for healthcare providers, including on-site, over-the-phone, and video remote interpreting, in more than 200 languages. These services are available 24/7 through the HIPAA-compliant platform.
Equiti (fka Cloudbreak Health)
Equiti
Company Info
Founded: 2004
Headcount: 201-500
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Equiti, formerly operating as Cloudbreak Health, offers a HIPAA-compliant Video Remote Interpretation (VRI) platform with on-demand access to qualified interpreters in over 250 languages, including sign language. This service integrates with existing EHRs and telehealth platforms, and is available 24/7 from any device.
GLOBO
GLOBO
Company Info
Founded: 2009
Headcount: 1001-5000
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
GLOBO offers HIPAA-compliant interpretation services, including on-demand and scheduled telephone interpreting, video remote interpreting, and on-site interpreting, in over 430 languages. The services can be accessed via standard telephones, iOS, and Android devices. GLOBO HQ, their cloud-based platform, supports secure communication, integrates with telehealth and video platforms, and provides analytics on interpretation services.
Jaide Health
Jaide Health
Company Info
Founded: 2023
Headcount: 1-10
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Jaide Health provides HIPAA-compliant, AI-driven medical interpretation and translation services designed to improve communication for patients with limited English proficiency. It offers real-time language interpretation between healthcare providers and patients, as well as instant translation of messages and documents.
Jeenie
Jeenie
Company Info
Founded: 2018
Headcount: 51-200
Customers
Verified Customers: 3
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, GDPR
Jeenie provides on-demand medical interpreting services via a HIPAA-compliant platform accessible on any device, connecting healthcare providers with certified medical interpreters in over 300 languages, including sign language, typically within 30 seconds. It supports telehealth, office visits, call centers, and mobile responses, integrating with teleconferencing tools like Zoom and Doxy.
Language Services Associates
Language Services Associates
Company Info
Founded: 1991
Headcount: 201-500
Customers
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: CCPA, HIPAA, PCI DSS, GDPR, ISO 27001
Language Services Associates (LSA) provides comprehensive language support tailored for the healthcare sector, including over-the-phone, video remote, and in-person interpretation, as well as document translation services. These services are designed to enhance patient-provider communication, aiming to improve patient experiences, reduce treatment errors, and ensure compliance with healthcare regulations.
LanguageLine Solutions
LanguageLine
Company Info
Founded: 1982
Headcount: 10000+
Customers
Verified Customers: 2
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA
LanguageLine offers on-demand, HIPAA-compliant interpreting services in more than 240 languages. It includes 24/7 availability across phone and video interpretation, and integrations into EHRs and virtual meeting systems for telehealth support.
UpHealth
Martti
Company Info
Founded: 2019
Headcount: 201-500
Customers
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Martti provides healthcare-focused language interpretation services, offering access to medically qualified interpreters in over 260 languages, with more than 60 available via video. Their platform integrates with Electronic Health Records (EHR) and telehealth systems, facilitating seamless communication between patients and providers. Martti's services include document translation and are accessible through mobile devices and rolling carts for point-of-care use.
No Barrier
No Barrier
Company Info
Founded: 2023
Headcount: 1-10
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
No Barrier is a HIPAA-compliant AI-enabled medical interpreting service that provides real-time language translation for clinicians on demand. The platform supports multiple languages (including Vietnamese, Arabic, Nepali, French, German, Spanish, Portuguese, Tagalog, Mandarin, Cantonese, Russian, Ukrainian, and Korean). No Barrier is designed to work across multiple situations and environments, from emergency departments to telemedicine consultations.