Secure Patient Communications
Secure Patient Communications encompasses a range of digital communication tools designed to facilitate HIPAA-compliant interactions between providers and patients. This includes messaging, calls, and emails that ensure the confidentiality, integrity, and security of clinical and patient information. The primary goals of these communications are to enhance patient understanding of their clinical conditions, improve adherence to treatment plans, support chronic care management, and enable asynchronous clinical interaction.
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Elaborate
Claimed
Elaborate
Company Info
Founded: 2021
Headcount: 11-50
Customers
Verified Customers: 10
Customers Served: Hospital / Health System, Ambulatory Practice, Digital Health Provider
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA
Elaborate is a clinical intelligence platform designed to reduce physician burnout by automating and managing in-basket tasks within EHRs by processing patient health data to automate workflows related to results, referrals, and visit preparation. This tool is aimed at large health systems, academic medical centers, and multi-specialty groups to enhance compliance, decrease the administrative burden on clinicians, and improve patient communication.
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Spruce
Spruce Health
Company Info
Founded: 2013
Headcount: 11-50
Customers
Verified Customers: 9
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
1 ReviewsSecurity and Compliance Certifications: SOC 2 Type 2, HIPAA
Spruce Health provides healthcare professionals with a secure, HIPAA-compliant communication platform that includes text, audio, and video options. It streamlines patient interactions with features like automated workflows, file sharing, care team messaging, and integration with EHR systems.
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Weave
Weave
Company Info
Founded: 2011
Headcount: 501-1000
Customers
Verified Customers: 12
Customers Served: Ambulatory Practice, Digital Health Provider
Product Overview
1 ReviewsSecurity and Compliance Certifications: SOC 2 Type 2, HIPAA, ISO 27001
Weave is a patient communications platform with features like phone services, texting, appointment reminders, team chat, payment processing, two-way texting, online review management, online scheduling, mobile app access, and call analytics.
Celo Health
Celo Health
Company Info
Founded: 2016
Headcount: 11-50
Customers
Verified Customers: 24
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA, GDPR
Celo is a secure messaging app specifically designed for healthcare professionals, facilitating compliant communication and collaboration. It supports seamless one-on-one or group chats, ensuring the confidentiality of sensitive patient data. Celo integrates features like a secure in-app library to keep patient images separate from personal media, status updates, and communication controls. The app is compatible across Android, iPhone, and web platforms.
Decoded Health
Decoded Health
Company Info
Founded: 2019
Headcount: 1-10
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Decoded Health offers Fusion Intake and Virtual Front Door. Fusion Intake automates the patient intake process using AI to gather comprehensive patient information, including medical history and medication reviews, and integrates this data into EHR systems. Virtual Front Door streamlines scheduling, registration, and financial processes, optimizing patient access and resource allocation.
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Klara
Klara
Company Info
Founded: 2013
Headcount: 51-200
Customers
Verified Customers: 7
Customers Served: Digital Health Provider, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Klara is a patient engagement platform that centralizes multiple communication channels, such as text, web chat, and phone, allowing for improved scheduling, provider collaboration, and automated outreach workflows. It offers features like appointment scheduling, form submission, video calls, patient intake, and patient messaging.
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NexHealth
NexHealth
Company Info
Founded: 2017
Headcount: 51-200
Customers
Verified Customers: 30
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
NexHealth offers both an EHR integration platform (NexHealth Synchronizer) to enable pulling or pushing data to EHRs, as well as a patient engagement suite built on the Synchronizer that offers scheduling, patient communications, forms, and payments.
Nurse 1-1
Nurse 1-1
Company Info
Founded: 2018
Headcount: 11-50
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Nurse 1-1 is a digital platform offering immediate, HIPAA-compliant nurse-patient chat interactions to engage patients, enhance adherence and improve healthcare decisions. The chat functionality is embeddable into different web applications.
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OhMD
OhMD
Company Info
Founded: 2016
Headcount: 51-200
Customers
Verified Customers: 19
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
OhMD is a HIPAA-compliant patient communication platform that enables interactions between healthcare providers and patients through two-way texting and video visits, with integration into EHRs. They additionally offer a conversational chat solution for patient-scheduling and other digital front door workflows.
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Paubox
Paubox
Company Info
Founded: 2015
Headcount: 51-200
Customers
Verified Customers: 4
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Paubox Email Suite is a solution for sending HIPAA-compliant emails, automatically encrypting messages and attachments for secure transmission.
Phamily
Phamily
Company Info
Founded: 2013
Headcount: 11-50
Customers
Verified Customers: 2
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Phamily offers a Chronic Care Management solution, combining text-based patient engagement and automated care management for patient care and organizational efficiency. It enables medical groups to manage larger patient volumes effectively for improved patient outcomes and revenue generation.
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Updox
Updox
Company Info
Founded: 2009
Headcount: 51-200
Customers
Verified Customers: 10
Customers Served: Ambulatory Practice, Hospital / Health System, Digital Health Provider
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, PCI DSS
Updox is a CRM and patient engagement tool offering scheduling, secure messaging, telehealth, virtual consults, electronic fax, and patient portals.
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