Product Usage: The team mainly uses the Adonis for claims processing, with Adonis taking full control of the RCM process.

Strengths: Adonis’ RCM services require minimal involvement from the user’s team, making them appear like an extension of the user’s team; the alignment of incentives was also praised.

Weaknesses: The absence of a medical coder for accurate representation of the user’s care and flow with the right CPT codes was noted as a weakness; the late availability to the dashboard was also seen as a negative.

Overall Judgment: The reviewer has been happy with Adonis, relishing the minimal involvement their team needs to have and praising the customer service and the strong connection the company tries to establish with its customers.