Ambience Healthcare offers a suite of AI-driven tools designed to enhance clinical documentation and workflow. AutoScribe serves as an AI medical scribe that generates comprehensive documentation during patient visits across various specialties. Other tools include AutoCDI for real-time coding and compliance, AutoAVS for sending patients personalized after-visit summaries to reduce in-basket messages, and AutoRefer for managing specialist referrals. These solutions integrate with existing EHR systems and support multi-lingual environments and complex workflows.

Ambience Healthcare offers a suite of AI-driven tools designed to enhance clinical documentation and workflow. AutoScribe serves as an AI medical scribe that generates comprehensive documentation during patient visits across various specialties. Other tools include AutoCDI for real-time coding and compliance, AutoAVS for sending patients personalized after-visit summaries to reduce in-basket messages, and AutoRefer for managing specialist referrals.

Ambulatory Practice

HIPAA

Hospital / Health System

11-50

Digital Health Provider

Ambience Healthcare

1-100

101-500

501-2000

5001+

Hospitals / Health System

Primary Care Clinic

Home Healthcare Services

Specialty Practice

Provider / Payer

Vendor

Primary Care

Geriatric Care

Gastroenterology

Oncology

Pediatrics

St Luke’s

Alpine Physician Partners

Clinicians at Eventus Wholehealth leverage the Ambience AI operating system to: Save +3 hours per day on documentation, see an additional +3 patients per day, and ensure accurate coding for services provided.

Eventus WholeHealth

Pine Park Health

UCSF Health

Clinicians with Pediatric Associates leverage the Ambience AI operating system to: Save +1 hour per day on documentation

Pediatric Associates

Memorial Hermann Health System

Clinicians with GI Alliance leverage the Ambience AI operating system to reduce in new patient documentation by 83%.

GI Alliance

The Oncology Institute

Rocket Doctor

Clinicians at John Muir Health leverage the Ambience AI operating system to save 2 hours per day on documentation, see an additional 1-3 additional patients per day, reduce clinician burnout by 31%, and ensure accurate coding for services.

John Muir Health

3M Fluency Direct

DeepScribe

Nabla

Scribeberry

- *Product Usage:* The product is primarily used for dictating patient notes in both telemedicine and hospital environments, with the AI function capable of transcribing conversations accurately.
- *Strengths:* The product excels in quick and accurate transcription, recognition of names of places and people, and minimal downtime. Audio is saved locally during downtime for later transcription.
- *Weaknesses:* The product does not allow an option to select patient's pronouns and occasionally misinterprets certain words (a problem referred to as 'hallucinating').
- *Overall Judgment:* Despite its flaws, the product is deemed effective, time-saving, and well managed by the company, with excellent customer service and receptive to user feedback.

Purchasing Team

Implementation Team

Product Oversight

- *Product Usage:* Ambience, an AI scribe, is integrated with athenahealth and is used for patient consultation and note-taking, enabling the clinicians to focus more on patient care.
- *Strengths:* Ambience records every consultation, automates note-taking, and is a significant time-saver; it takes only a couple of minutes to produce a note that requires minimal editing.
- *Weaknesses:* The system may experience outages, disrupting workflows, and sometimes producing inaccurate medical notes.
- *Overall Judgment:* Despite its weaknesses, Ambience has generally met the company's key requirements, and the majority of their clinicians appreciate it.

Abridge

Nuance DAX

Suki Assistant

Women's Health

User

- *Product Usage:* Ambience is used to automatically generate patient notes and summaries during medical consultations, with the ability to integrate directly into EMR systems for seamless entry of patient data.
- *Strengths:* The software's strengths include high-quality note generation, ease of use, reliability, real-time transcription, and a high degree of accuracy in diagnosis coding; In addition, it has the ability to translate notes into patient-friendly language and integrates smoothly with EMR systems.
- *Weaknesses:* Previously, manually entering diagnoses codes was a notable weakness, but this has been addressed with the introduction of an auto-code feature; Unrequested nutrition advice in notes was another weakness, but regarded by some as a helpful feature.
- *Overall Judgment:* Ambience is highly valued for its efficiency and quality in producing notes during patient visits, significantly reducing the burden of manual data entry and making it a critical tool for the organization.

- *Product Usage:* The reviewer uses Ambience, an AI scribe, to alleviate heavy documentation load in their long term care company. 
- *Strengths:* Ambience is highly customizable, has quick setup times, produces high-quality notes, and helps expedite the closure of notes. 
- *Weaknesses:* Certain medication names can be misunderstood and chart viewing on mobile devices can be difficult.
- *Overall Judgment:* Despite still being in the pilot phase, the reviewer is satisfied with Ambience, citing its contributions to improved patient and clinician satisfaction.

Ambience Healthcare

Customers