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Change Healthcare

Change Healthcare

Change Healthcare offers a variety of revenue cycle management, clinical and imaging, and patient engagement tools, and are well-known for their insurance clearinghouse.

Product Overview

Change Healthcare offers a variety of revenue cycle management, clinical and imaging, and patient engagement tools, and are well-known for their insurance clearinghouse.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System
Health Plan

Company Info

Founded
2007
Headcount
5000+
Total Funding
$48.0M
Latest Round
Series Unknown
Latest Round
08/02/2014

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Reviews

Change Healthcare Transcript
View Product Page

3/5
11 min readReviewed on: 12/01/2023
Reviewer
Title: CEO
Summary
  • Product Usage: Change Healthcares APIs are used for claim submission, claim status, and eligibility checks.

  • Strengths: The product offers a self-serve option and flexible contract terms that are useful in testing and adjusting business requirements.

  • Weaknesses: Customer support, onboarding and sales processes are disorganized and unresponsive, making it hard to address custom needs and software issues.

  • Overall Judgment: Though not entirely satisfied due to several challenges, the company intends to renew the contract due to the high cost of switching to another service provider.

Other Products Considered

Customers

4
Verified customers
Type
100%
0
1
2
3
Virtual-First Provider (3)
Specialty
25%
25%
25%
25%
0
1
Behavioral Health (1)
Cardiology (1)
Metabolic Health (1)
Women's Health (1)
Provider Headcount
50%
50%
0
1
1-100 (1)
501-2000 (1)