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Product Overview
Security Certifications: HITRUST CSF, SOC 2 Type 2, PCI DSS
Change Healthcare offers a variety of revenue cycle management, clinical and imaging, and patient engagement tools, and are well-known for their insurance clearinghouse.
Customers Served
Company Info
Founded
2007
Headcount
5001-10000
Total Funding
$48.0M
Latest Round
Series Unknown
Latest Round
08/02/2014
Categories
Reviews
Reviewer
Title: CEO
Summary
Product Usage: Change Healthcare’s APIs are used for claim submission, claim status, and eligibility checks.
Strengths: The product offers a self-serve option and flexible contract terms that are useful in testing and adjusting business requirements.
Weaknesses: Customer support, onboarding and sales processes are disorganized and unresponsive, making it hard to address custom needs and software issues.
Overall Judgment: Though not entirely satisfied due to several challenges, the company intends to renew the contract due to the high cost of switching to another service provider.
Other Products Considered
Customers
4
Verified customers
Type
0
1
2
3
Virtual-First Provider (3)
Specialty
0
1
Behavioral Health (1)
Cardiology (1)
Metabolic Health (1)
Women's Health (1)
Provider Headcount
0
1
1-100 (1)
501-2000 (1)