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Change Healthcare

Change Healthcare

Change Healthcare offers a variety of revenue cycle management, clinical and imaging, and patient engagement tools, and are well-known for their insurance clearinghouse.

Product Overview

Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, PCI DSS
Change Healthcare offers a variety of revenue cycle management, clinical and imaging, and patient engagement tools, and are well-known for their insurance clearinghouse.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System
Health Plan

Categories

Company Info

HQ Location
Nashville, Tennessee
Founded
2007
Headcount
5001-10000
Total Funding
$48.0M
Latest Round
Series Unknown
Latest Round
08/02/2014

Company Socials

Demos

Reviews

See all (1)

View Product Page

3/5
11 min readReviewed on: 12/01/2023
Reviewer
Title: CEO
Summary
  • Product Usage: Change Healthcares APIs are used for claim submission, claim status, and eligibility checks.

  • Strengths: The product offers a self-serve option and flexible contract terms that are useful in testing and adjusting business requirements.

  • Weaknesses: Customer support, onboarding and sales processes are disorganized and unresponsive, making it hard to address custom needs and software issues.

  • Overall Judgment: Though not entirely satisfied due to several challenges, the company intends to renew the contract due to the high cost of switching to another service provider.

Other Products Considered

Customers

12
Verified customers
Type
63%
38%
0
1
2
3
4
5
Hospitals / Health System (5)
Virtual-First Provider (3)
Specialty
14%
14%
14%
14%
43%
0
1
2
3
Behavioral Health (1)
Cardiology (1)
Labs (1)
Metabolic Health (1)
Other (3)
Provider Headcount
20%
40%
20%
20%
0
1
2
1-100 (1)
501-2000 (2)
2001-5000 (1)
5001+ (1)
Showcased Customers
See all (8)
Health First
Type: Hospitals / Health System
Headcount: 2001-5000
ProHealth Physicians
Specialty: Primary Care
St Luke’s
Type: Hospitals / Health System
Headcount: 5001+
Goshen Health
Type: Hospitals / Health System

Integrations

See all (1)

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