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Convin

Convin

Convin is AI contact center software that automates call QA and agent coaching and identifies behaviors and actions to improve contact center performance.

Overview
Customers

Customers

4
Verified customers
Type
100%
0
1
Commercial Health Plan (1)
4
Showcased Customers
Healthify
Convin provides Healthify team leads with reports that help them track auditors' performance and helps auditors improve their performance.
Acko Insurance
Type: Commercial Health Plan
MediBuddy
CareStack
After integrating Convin's Conversation Intelligence into their sales processes, Carestack observed a 47% increase in their deal closure rate. Convin enables automated call tracking, analysis, and reporting, enhances sales efficiency by providing insights into customer pain points and sales challenges, enables more effective follow-up strategies, significantly shortens the sales cycle, and increases marketing video engagement by 60%.