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Laguna Health
Claimed

Laguna Health

Laguna Health offers Conversational AI care management solutions that improve care manager efficiency and performance. Laguna solutions include a browser extension and integrated platform that provide live transcriptions and structured summaries, conversation tips, suggested insights and pathways, as well as training and quality reviews.

Overview
Customers
Integrations

Customers

7
Verified customers
1
Median usage (years)
Type
43%
43%
14%
0
1
2
3
Commercial Health Plan (3)
Hospitals / Health System (3)
Long-term Care Facility (1)
Provider Headcount
100%
0
1
2
5001+ (2)
6
Showcased Customers
Shearwater Health
Customer Since: Q4 2024
Type: Hospitals / Health System
The RCM and operations outsourcing organization selected the AI contact center agent assistant.
Highmark Health
Customer Since: Q2 2024
Type: Commercial Health Plan
Laguna's AI used to cut call prep & post-call tasks, boost problem capture, and enhance team insights.
Discovery
Customer Since: Q3 2023
Type: Commercial Health Plan
Laguna's AI browser plug-in used to train care teams, boost member engagement and increase efficiency.
Stonebrook Rehabilitation
Type: Long-term Care Facility
Mayo Clinic
Type: Hospitals / Health System
Headcount: 5001+
NorthShore University Health
Type: Hospitals / Health System
Headcount: 5001+