Laguna Health offers Conversational AI care management solutions that improve care manager efficiency and performance. Laguna solutions include a browser extension and integrated platform that provide live transcriptions and structured summaries, conversation tips, suggested insights and pathways, as well as training and quality reviews. It supports out-of-the-box integrations with cloud based CRMs/EHRs and call center software like Salesforce and Pega.

Laguna Health offers Conversational AI care management solutions that improve care manager efficiency and performance. Laguna solutions include a browser extension and integrated platform that provide live transcriptions and structured summaries, conversation tips, suggested insights and pathways, as well as training and quality reviews.

HIPAA

Health Plan

11-50

Laguna Health

5001+

Commercial Health Plan

Hospitals / Health System

Long-term Care Facility

Provider / Payer

The RCM and operations outsourcing organization selected the AI contact center agent assistant.

Shearwater Health

Laguna's AI used to cut call prep & post-call tasks, boost problem capture, and enhance team insights.

Highmark Health

Laguna's AI browser plug-in used to train care teams, boost member engagement and increase efficiency.

Discovery

Boosted engagement and reduced readmissions using Laguna's AI via CRM and mobile app.

Laguna Health

Integrations (2)