Luma is a patient communications platform with features including patient self-scheduling, automated reminders, caller deflection and SMS-based chat for patient inquiries, mobile intake, patient-provider chat, and insurance verification. The platform integrates with major EHR systems and supports patient communication along the full lifecycle of a patient.

Luma is a patient communications platform with features including patient self-scheduling, automated reminders, SMS-based chat for patient inquiries, mobile intake, patient-provider chat, and insurance verification. The platform integrates with major EHR systems and supports patient communication along the full lifecycle of a patient.

SOC 2 Type 2

51-200

HITRUST R2

Ambulatory Practice

Hospital / Health System

ISO 27001

Life Sciences

Digital Health Provider

Luma

501-2000

2001-5000

5001+

Hospitals / Health System

Specialty Practice

Provider / Payer

Orthopedics

Mile Bluff Medical Center

Cook County Health

Sun River Health

Gastro Health

University Hospitals

Monterey Bay Endoscopy Center

Virtua Health

Willis-Knighton Health System

Phelps Memorial Health Center

Tribe 513 fills newly opened appointment slots with SmartWaitlist, and retains patients over time with tailored follow-up appointment reminder workflows.

Tribe 513

OrthoNebraska boosts their online reputation with smart feedback requests, and improves staff experience with an integrated communication hub

OrthoNebraska

Houston ENT minimizes no-shows by prioritizing a seamless patient experience with self-scheduling options and more

Houston Ear, Nose, and Throat

Ryan Health uses Luma to communicate with patients in 35+ languages

Ryan Health

Maury Regional Health leverages Luma solutions to minimize no-shows with simplified scheduling changes, actionable reminders, and more.

Maury Regional Health

Kelsey-Seybold uses Luma to improve patient experience, providing automated and personalized outreach in multiple languages to engage and retain patients.

Kelsey-Seybold Clinic

Franciscan Health uses Luma for tailored patient outreach cadences, actionable appointment reminders, and more.

Franciscan Health

Seaview Orthopedics uses Luma to streamline intake with digital check-in and bi-directional data integration with patient forms, and more.

Seaview Orthopedics

Banner Health uses Luma to receive patient-initiated SMS text messaging, conduct automated referral outreach, streamline check-in with mobile, digital workflows, and more.

Banner Health

UAMS uses Luma to provide an  AI voice interface for customer service, minimize no-show rates with actionable reminders and rescheduling workflows, and more.

University of Arkansas for Medical Sciences

Montefiore is using Luma to increase referral conversions, quickly broadcast messages to large patient panels, automate no-show follow-up with rescheduling workflows, and more.

Luma

Integrations (16)