Nuance DAX is an ambient clinical intelligence solution that automatically documents patient encounters and is integrated with EHR systems.

Ambulatory Practice

HIPAA

Hospital / Health System

5001-10000

Nuance DAX

1-100

501-2000

2001-5000

5001+

Hospitals / Health System

Primary Care Clinic

Specialty Practice

Provider / Payer

Primary Care

The NY health system rolled out the Microsoft-owned AI ambient scribe across its primary care locations.

Montefiore Health System

Documentation is essential to delivering high-quality care but can result in a heavy burden on physicians and serve as a distraction from their patient interactions. Tampa General Hospital (TGH) is turning to artificial intelligence (AI) solutions to reduce the bureaucracy and elevate the patient experience.

Tampa General

Intermountain Health's enterprise-wide implementation of DAX Copilot is part of a comprehensive approach to address the urgent challenges facing all U.S. health systems, including clinician burnout, staff shortages and operational complexity. It's also aimed at expanding access to care in communities across the seven U.S. states served by Intermountain Health.

Intermountain Healthcare

Physicians using DAX Copilot at Northwestern Medicine have improved patient access, seeing an additional 11.3 patients per month on average, and enhanced physician satisfaction by reducing time spent on administrative tasks. Additionally, the use of DAX Copilot has led to better financial outcomes through accurate clinical documentation, improved retention, and increased revenue from higher service levels and additional services.

Northwestern Medicine

Atrium Health deployed Nuance DAX, significantly reducing administrative workload for clinicians and improving the documentation experience for almost 85% of physicians, allowing more time for patient care.

Atrium Health

Stanford Health Care is deploying DAX across its enterprise to minimize administrative tasks contributing to physician burnout and enhance patient care. This implementation allows clinicians to spend more time with patients and less on documentation by automatically creating clinical summaries during patient visits, with preliminary surveys indicating a high ease of use and significant time savings for clinical notetaking.

Stanford Healthcare

Fisher-Titus Medical Center implemented DAX to alleviate the administrative burden of clinical documentation on clinicians, leading to significant improvements in efficiency and job satisfaction. The integration saves clinicians 1-2 hours per day on documentation, improves both the patient-provider experience and the quality of documentation,  and has resulted in over $500K in savings on physician recruitment.

Fisher‑Titus Medical Center

Physicians are able to be more present with patients and more efficient by using DAX, which removes the need to type during a consultation and saves time on patient notes. DAX has reduced physician burnout by improving physicians’ RVU numbers.

M Health Fairview

DAX reduces the time spent on clinical notes after hours.

Catholic Health

DAX eases the creation of clinical documentation, allowing providers to focus on patient interactions during visits.

UNC Health

DAX allows clinicians to have a record of every visit without the need for a scribe. Clinicians are able to improve patient care while increasing their patient volume.

Thomas Eye Group

WellSpan Health clinicians use DAX in over 60% of patient encounters, which enables them to see an additional nine patients each month, effectively covering the system's cost while also securing a 25% return on investment. The technology mitigates physician burnout by reducing stress and cognitive load while enhancing the patient experience by ensuring physicians are more focused, personable, and engaged during care interactions.

WellSpan Health

UMHW leverages DAX to significantly reduce clinician burnout. By integrating DAX, clinicians at UMHW are able to see an additional 12 patients per month. Improved operational efficiency and substantial financial benefits cover the costs of DAX and generate an additional 80% return on investment.

University of Michigan Health-West

Valley View Hospital is able to see more patients per day and has grown its practice after DAX reduced the time spent on documenting visits.

Valley View Hospital

Nuance

- *Product Usage:* User employs DAX for documentation during both well-child and acute care visits, reporting a tremendous reduction in charting time and increased patient interaction.
- *Strengths:* DAX's strongest features include improved patient engagement, significant reduction in charting time, and an impressive AI note-taking technology which can organize notes appropriately even when the conversation is not linear.
- *Weaknesses:* Areas of weakness include errors in accuracy of the captured content, occasional connectivity issues, and a delay in the finalization and delivery of notes.
- *Overall Judgment:* Despite the identified issues, the user considers the adoption of DAX a right choice that has positively transformed their practice, allowing for patient-focused care and efficient administrative tasks.

DeepScribe

Suki Assistant

Purchasing Team

Product Oversight

- *Product Usage:* The product, Nuance DAX, is used as an AI scribing tool for medical visits, capturing detailed patient and visit information and transcribing them into medical records.
- *Strengths:* The product delivers high-quality, detailed and organized notes, improves on patient-provider interaction, and seamlessly integrates with existing EMR systems.
- *Weaknesses:* The turnaround time for the full service offering is within 24 hours, which is not ideal for providers who prefer to close notes at day's end and it's costlier than some competitors.
- *Overall Judgment:* Despite some drawbacks such as cost and turnaround time, the product is considered valuable and effective, with the recommendation being in favor of using DAX, especially the DAX Express version.

Nuance DAX

Integrations (2)