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OneSignal

OneSignal

OneSignal is a HIPAA-compliant customer engagement platform offering messaging services like mobile and web push notifications, in-app messaging, and email

Overview
Reviews
Customers

Product Overview

Security and Compliance Certifications: SOC 2 Type 2, HIPAA
OneSignal is a HIPAA-compliant customer engagement platform offering messaging services like mobile and web push notifications, in-app messaging, and email

Customers Served

Digital Health Provider
Ambulatory Practice

Categories

Company Info

HQ Location
San Mateo, California
Founded
2014
Headcount
51-200
Total Funding
$82.0M
Latest Round
Series C
Latest Round
03/03/2023

Company Socials

Demos

Reviews

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View Product Page

5/5
21 min readReviewed on: 06/22/2023
Reviewer
Title: Head of Product
Organization Type: Virtual-First Provider
Specialty: Metabolic Health
Summary
  • Product Usage: The reviewer uses OneSignal to enable their operations team to build custom flows for email campaigns and provide consolidated reporting for SMS and email.

  • Strengths: OneSignals strengths lie in its Journeys feature and analytics, allowing for custom flows with event triggers and providing comprehensive and easy-to-read analytical data.

  • Weaknesses: Current weaknesses consist of a bug in OneSignals SMS SDK, causing issues in setting up user journeys for SMS.

  • Overall Judgment: Despite the bug issue, the likelihood of continuing to use OneSignal in the next 18-24 months is very high due to its comprehensive features and ability to handle scalability.

Other Products Considered

Customers

2
Verified customers
Type
100%
0
1
Virtual-First Provider (1)
Specialty
100%
0
1
Metabolic Health (1)
Showcased Customers
See all (1)
BetterMe
BetterMe doubled its in-app purchases and increased app retention by 22% after integrating OneSignal for personalized mobile push, web push notifications, and in-app messaging. The app leveraged OneSignal's capabilities for segmented, personalized communication to enhance user engagement and effectively promote health challenges and upsells, significantly improving user conversion rates and overall app performance.

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