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Product Overview
Security Certifications: SOC 2 Type 2, HIPAA
OneSignal is a HIPAA-compliant customer engagement platform offering messaging services like mobile and web push notifications, in-app messaging, and email
Customers Served
Company Info
Founded
2014
Headcount
51-200
Total Funding
$82.0M
Latest Round
Series C
Latest Round
03/03/2023
Categories
Reviews
Reviewer
Title: Head of Product
Organization Type: Virtual-First Provider
Specialty: Metabolic Health
Summary
Product Usage: The reviewer uses OneSignal to enable their operations team to build custom flows for email campaigns and provide consolidated reporting for SMS and email.
Strengths: OneSignal’s strengths lie in its Journeys feature and analytics, allowing for custom flows with event triggers and providing comprehensive and easy-to-read analytical data.
Weaknesses: Current weaknesses consist of a bug in OneSignal’s SMS SDK, causing issues in setting up user journeys for SMS.
Overall Judgment: Despite the bug issue, the likelihood of continuing to use OneSignal in the next 18-24 months is very high due to its comprehensive features and ability to handle scalability.
Other Products Considered
Customers
2
Verified customers
Type
0
1
Virtual-First Provider (1)
Specialty
0
1
Metabolic Health (1)
Showcased Customers
BetterMe doubled its in-app purchases and increased app retention by 22% after integrating OneSignal for personalized mobile push, web push notifications, and in-app messaging. The app leveraged OneSignal's capabilities for segmented, personalized communication to enhance user engagement and effectively promote health challenges and upsells, significantly improving user conversion rates and overall app performance.