Product Usage: The product is used for automating data collection of custom intake questionnaires, facilitating virtual visits, and remote patient monitoring.

Strengths: The product’s affordability and quick setup due to its existing marketplace relationship with athenahealth are its main strengths.

Weaknesses: The product has functionality limitations, struggles with reliability especially for the virtual visit feature, and could utilize API connectivity with athenahealth better.

Overall Judgment: The product does not fully meet the company’s needs in terms of reliability and integration with athenahealth, and it may not have been the best choice compared to potentially better vendors in the market.