RozieAI
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RozieAI
RozieAI Rozie Care
RozieAI provides AI-powered solutions designed to improve customer service in healthcare and other service-oriented industries. Its primary platform, Rozie Care, enables organizations to handle high volumes of personalized interactions by leveraging AI to access institutional knowledge and offer guided workflows.
Product Overview
Security and Compliance Certifications: HIPAA
RozieAI provides AI-powered solutions designed to improve customer service in healthcare and other service-oriented industries. Its primary platform, Rozie Care, enables organizations to handle high volumes of personalized interactions by leveraging AI to access institutional knowledge and offer guided workflows. This tool helps frontline employees respond effectively to customer needs by suggesting solutions and automating certain tasks, which reduces the need for repetitive data searches during interactions.
Customers Served
Categories
Company Info
HQ Location
Durham, North Carolina
Founded
Not available
Headcount
51-200
Total Funding
Not available
Latest Round
Seed
Latest Round
Not available
Company Socials
Demos
Balto
Claimed
Balto
Company Info
Founded: 2017
Headcount: 51-200
Customers
Verified Customers: 4
Customers Served: Health Plan, Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, PCI DSS
Balto is a real-time guidance platform for contact center agents that uses AI to analyze audio and generate prompts and notifications.
Other Categories
Switchboard MD
Claimed
MDAware: Contact Center
Company Info
Founded: 2022
Headcount: 11-50
Customers
Verified Customers: 1
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA
Switchboard MD Call Center is a healthcare-focused call center solution that integrates advanced AI-driven features like live transcription, call summarization, sentiment analysis, and real-time message routing to streamline both clinical and non-clinical communications. This allows call center agents to focus more on patient interactions while reducing manual tasks.
Other Categories
Abstrakt
Abstrakt
Company Info
Founded: 2020
Headcount: 1-10
Customers
Verified Customers: 2
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan
Product Overview
Security and Compliance Certifications: SOC 2 Type 1, GDPR
Abstrakt is AI call guidance software that provides real-time agent guidance to improve compliance and automate QA.
Other Categories