Rudderstack is a HIPAA-compliant customer data platform that streamlines healthcare data integration with a warehouse-first architecture, enabling data collection, transformation, and secure management.

SOC 2 Type 2

51-200

HIPAA

Digital Health Provider

Rudderstack

Virtual-First Provider

Provider / Payer

Vendor

Behavioral Health

Chronic Care

Accurx, a healthcare software company, implemented RudderStack to revolutionize their analytics environment, ensuring compliance with healthcare regulations like GDPR and enhancing data accessibility. With RudderStack, Accurx securely tracks and analyzes over 40 million events monthly, enabling their product management to spend 3x less time gaining valuable product insights.

Accurx

1mg, a leading Indian online pharmacy, resolved limitations with their previous CDP by switching to RudderStack, enabling them to capture unlimited real-time customer event data at a lower cost while ensuring compliance with healthcare regulations.

HealthMatch

StatPearls utilized RudderStack to create a warehouse-native Customer Data Platform (CDP) on Amazon Redshift, removing data silos and standardizing schemas. Leveraging granular user-level data, they improved Return on Advertising Spend (ROAS), achieved a 1.7x increase in customer retention, a 3x increase in personalized message volume, and a 3.8x increase in ad spend with positive ROAS.

StatPearls

Freshpaint

Segment

Purchasing Team

Implementation Team

Product Oversight

- *Product Usage:* The reviewer uses Rudderstack as a customer data platform to centralize tracking data from various marketing campaigns.
- *Strengths:* Rudderstack's strengths include its extensive library of integrations, reliable operation, similar design to Segment, and an event-based pricing model that fits the reviewer's economic model.
- *Weaknesses:* The reviewer has identified Rudderstack's documentation as a weakness, mentioning that it lacks details on nuances and data model idiosyncrasies; they also note that their current pricing tier doesn't provide access to historical event logs.
- *Overall Judgment:* The reviewer believes that they made the right decision in choosing Rudderstack due to its cost-effectiveness, extensive features, and easy integration with other systems.

Amplitude

mParticle

Snowplow

User

- *Product Usage:* RudderStack is utilized for handling sensitive customer data across several platforms including Mixpanel and Braze, and for facilitating integrations with advertising platforms including Facebook and Google.
- *Strengths:* The platform offers hands-on technical support, has robust integrations with other tools and offers full control over data security; beneficial for healthcare where stringent data protocols are required.
- *Weaknesses:* RudderStack demands a higher degree of technical capability from users and has a steeper learning curve compared to competitors; its documentation may not be always up-to-date given frequent updates.
- *Overall Judgment:* RudderStack is a reliable and secure data management tool that provides users with a strong degree of control over their data, its strong technical support and integration capabilities make it a valuable investment for organizations dealing with sensitive customer data.

Rudderstack

Customers