SoundHound's Amelia is a voice AI solution integrated with Epic to provide personalized self-service for healthcare systems. The AI agent, named Emily, is used by MUSC Health to handle patient interactions, including appointment management and answering non-clinical queries, available 24/7.

HIPAA

201-500

Hospital / Health System

SoundHound Amelia

5001+

Hospitals / Health System

Provider / Payer

he South Carolina academic medical center is leveraging the voice AI vendor’s conversational chat agent for patient self-service use cases

SoundHound Amelia

Integrations (1)