Spruce Health provides healthcare professionals with a secure, HIPAA-compliant communication platform that includes text, audio, and video options. It streamlines patient interactions with features like automated workflows, file sharing, care team messaging, and integration with EHR systems.

Spruce Health is a HIPAA-compliant telemedicine platform offering a range of communication tools like texting, video, and audio for healthcare providers and patients.

SOC 2 Type 2

Ambulatory Practice

HIPAA

Hospital / Health System

11-50

Digital Health Provider

Spruce Health

Specialty Practice

Virtual-First Provider

Primary Care Clinic

Provider / Payer

Behavioral Health

Fertility Care

Primary Care

Az Breastfed Babies uses Spruce Health for all communications with its own team, its clients, and other healthcare providers.

Az Breastfed Babies

Full Cup Wellness uses Spruce Health to offer its patients a fully confidential way to communicate with the provider.

Full Cup Wellness Psychology Professional Corporation

New York Retina Center uses Spruce Health to save time and deliver a better product while improving communication with patients.

New York Retina Center

Ranch Hands Rescue used Spruce Health to transition to a telehealth platform.

Ranch Hands Rescue

Hometown Health Centers use Spruce Health to manage a large volume of phone calls with a small staff.

Hometown Health Centers

Waves

Trailhead Clinics uses Spruce Health as an all-in-one communications solution.

Trailhead Clinics

Spruce

Purchasing Team

Implementation Team

Product Oversight

- *Product Usage:* The mental healthcare provider uses Spruce Health primarily for reaching out to patients and their emergency contacts by clinicians and customer support staff who handle tasks like scheduling.
- *Strengths:* Spruce Health's strengths lie in its stable and reliable UI, the good design, and the responsive customer service that even involved productive engagements with the CTO.
- *Weaknesses:* Spruce's weaknesses are primarily limitations in functionality, lack of interoperability, and inability to support automation to the level the reviewer's company requires.
- *Overall Judgment:* The product was a worthy investment at the time of its acquisition; however, as the company scales, the lack of automation and interoperability make it a potential limitation. So they are looking into other options.

Spruce Health

Customers