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MDAware: Inbox Management

MDAware is an AI-powered communication tool designed to enhance efficiency in healthcare settings by automating the triage and routing of patient messages. The platform categorizes incoming communications and directs them to the appropriate healthcare providers, reducing unnecessary manual handling and improving response times.

Overview
Customers

Product Overview

Security and Compliance Certifications: SOC 2 Type 2, HIPAA
MDAware is an AI-powered communication tool designed to enhance efficiency in healthcare settings by automating the triage and routing of patient messages. The platform categorizes incoming communications and directs them to the appropriate healthcare providers, reducing unnecessary manual handling and improving response times. Key features include inbasket triage, sentiment analysis to assess patient satisfaction, COVID-19 result flagging for timely interventions, and the detection of behavioral health signals for proactive care.

Customers Served

Hospital / Health System
Ambulatory Practice

Categories

Company Info

HQ Location
Atlanta, Georgia
Founded
2022
Headcount
11-50
Total Funding
$1.5M
Latest Round
Seed
Latest Round
02/01/2023

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Demos

Customers

2
Verified customers
0.5
Median usage (years)
Type
100%
0
1
2
Hospitals / Health System (2)
Provider Headcount
100%
0
1
5001+ (1)
Showcased Customers
See all (2)
University of Minnesota
Type: Hospitals / Health System
Emory Healthcare
Customer Since: Q2 2024
Type: Hospitals / Health System
Headcount: 5001+

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