MDAware is an AI-powered communication tool designed to enhance efficiency in healthcare settings by automating the triage and routing of patient messages. The platform categorizes incoming communications and directs them to the appropriate healthcare providers, reducing unnecessary manual handling and improving response times. Key features include inbasket triage, sentiment analysis to assess patient satisfaction, COVID-19 result flagging for timely interventions, and the detection of behavioral health signals for proactive care.

MDAware is an AI-powered communication tool designed to enhance efficiency in healthcare settings by automating the triage and routing of patient messages. The platform categorizes incoming communications and directs them to the appropriate healthcare providers, reducing unnecessary manual handling and improving response times.

SOC 2 Type 2

Ambulatory Practice

HIPAA

Hospital / Health System

11-50

MDAware: Inbox Management

5001+

Hospitals / Health System

Provider / Payer

University of Minnesota

Emory Healthcare

Switchboard MD

MDAware: Inbox Management

Customers