Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.

Freed is an AI scribe that automates medical documentation for clinicians. Features include after-visit summaries, SOAP notes, and the ability to learn clinician preferences over time.

Abridge is an AI-based healthcare tool designed to streamline the documentation process in medical settings. Its core feature is the ability to accurately convert patient-clinician dialogues into structured, comprehensive clinical notes in real-time. These notes are integrated into EHR systems, facilitating more efficient and precise medical record-keeping. Abridge uses machine learning to create these notes and summaries of medical appointments, emphasizing crucial information such as follow-up steps and medication instructions. Abridge has both as a patient-facing application and a provider-facing application for recording medical interactions, and can be used with an iPhone, iPad, on Android devices, and on Windows devices.