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Reviews (1)
Reviewer
Title: Head of Care Coordination
Organization Type: Virtual-First Provider
Specialty: Behavioral Health
Summary
Product Usage: Waystar is used for daily automated claims submissions, ERA enrollment, and eligibility checking.
Strengths: Waystar is user-friendly and simple to navigate with a robust search functionality.
Weaknesses: Waystar’s reporting functionality is lacking, requiring extensive use of spreadsheets for data analysis and tracking; support responsiveness and issues with deeper engineering aspects were highlighted.
Overall Judgment: Despite its user-friendly interface and features, Waystar might not be the best solution for those companies seeking robust reporting capabilities and flawless engineering support.
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