Weave is a patient communications platform with features like phone services, texting, appointment reminders, team chat, payment processing, two-way texting, online review management, online scheduling, mobile app access, and call analytics.

SOC 2 Type 2

Ambulatory Practice

HIPAA

ISO 27001

501-1000

Digital Health Provider

Weave

Specialty Practice

Virtual-First Provider

Provider / Payer

Dentistry

Cardiology

Neurology

Plastic Surgery and Aesthetics

Physical therapy practice uses Weave Reviews to increase their online reviews and Weave’s missed call texts to capture new patients.

Marathon Physical Therapy

Dental practice uses Weave’s mobile app for patient communication.

Dunwell Dentistry

Vision Care Associates uses Weave to spend less time on the phone with callbacks, alert patients of pickup reminders using text messaging, and align messaging across multiple practice locations.

Vision Care Associates

Dental practice uses Weave Email Marketing to send out specials or other important information.

White Cosmetic and Family Dentistry

Align Therapy

Sodorff & Wilson Family Dentistry

Gerlecz Dentistry

Plastic surgery practice uses Weave to reduce no-shows and missed appointments.

Beaches Plastic Surgery

California Hearing

Weave facilitates patient communication for Enclave Vision Associates, decreasing no-shows and saving staff time by intercepting robo-calls.

Enclave Vision Associates

Periodontal practice uses Weave to free up auxiliary time and keep patients informed while minimising no-shows.

Periodontal & Implant Associates

Spruce Health

Tellescope

Welkin Health

Zoho CRM

Purchasing Team

Implementation Team

Product Oversight

- *Product Usage:* The reviewers, working in a health services startup, use Weave for patient communications, particularly making phone calls and sending SMS to patients.
- *Strengths:* Weave's strengths include affordability, HIPAA compliance, and basic communication functionalities like voice call and SMS.
- *Weaknesses:* Weaknesses comprise dispersed and inconsistent customer support, lack of software-based option, and difficulties in phone setup.
- *Overall Judgment:* The reviewers find Weave satisfactory for the current basic communication needs, though they express concerns about its ability to meet future requirements.

Weave

Customers