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XSELL Technologies

XSELL Technologies

XSELL Technologies offers AI-powered solutions to enhance customer service interactions by providing real-time coaching for contact center agents. Its eXpert Language Model (XLM) analyzes top-performing agent behaviors and scales them across all interactions, ensuring that agents use effective strategies during calls.

Overview

Product Overview

XSELL Technologies offers AI-powered solutions to enhance customer service interactions by providing real-time coaching for contact center agents. Its eXpert Language Model (XLM) analyzes top-performing agent behaviors and scales them across all interactions, ensuring that agents use effective strategies during calls.

Customers Served

Digital Health Provider
Hospital / Health System
Health Plan

Categories

Company Info

HQ Location
Chicago, Illinois
Founded
2014
Headcount
51-200
Total Funding
$25.3M
Latest Round
Not available
Latest Round
07/27/2020

Company Socials

LinkedIn
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Crunchbase
YouTube
Vimeo
GitHug

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