Mapping Markets
April 23, 2025

Medication Adherence Market Map: Closing the Loop Between Prescription and Action

Patrick Wingo's headshot
Patrick Wingo
Head of Research, Elion
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This is part of Elions weekly market map series where we break down critical vendor categories and the key players in them. For more, become a member and sign up for our email here.

Even the most carefully prescribed treatment plan only works if patients follow it. Yet adherence remains one of healthcare’s most stubborn challenges—contributing to an estimated $100–300 billion in avoidable costs annually in the U.S. due to complications, readmissions, and disease progression.

What Is Medication Adherence?

Digital medication adherence tools aim to close this gap. These platforms help patients follow prescribed regimens by delivering timely nudges, education, and monitoring. Solutions often include reminders and may offer smart pill packaging or tracking.

While some solutions overlap with digital patient education or care plan management, to be included here, tools in this category must focus specifically on the logistical and behavioral barriers to taking medication.

From Pillboxes to Predictive Alerts

Adherence efforts once relied on printed calendars, blister packs, and follow-up calls. Later came basic reminder apps, which helped—but lacked integration or clinical oversight. Today’s platforms combine behavioral nudges with real-time monitoring, pharmacy connectivity, and AI.

For example, some tools now use AI to identify patients at risk of non-adherence by analyzing behavioral patterns and refill history. Others personalize outreach by adjusting message timing or content. A few go further, embedding conversational AI to engage patients directly and escalate issues to providers. 

Vendor Landscape

Medication adherence breaks down into three core challenges: timely access, clear instructions, and ongoing behavioral support. Platforms may address one, two, or all three—using the following features:

  • Mobile reminders: SMS or app notifications to prompt medication use and confirm completion.

  • Patient education: Helping patients understand their prescriptions and stay engaged.

  • Smart packaging: Devices like smart pill bottles, blister packs or dispensers that track use and flag missed doses.

  • Predictive analytics: Identifying at-risk patients and triggering outreach workflows.

  • Fulfillment integration: Automating prescription delivery and refills to reduce drop-off.

The biggest functional split, though, in this market is between platforms that focus solely on adherence and those that include it within broader care management tools.

End-to-End Engagement Platforms: Integrate adherence into a wider set of care workflows. Examples: Adhera Health, Adhere Health, Neu Health (specifically focused on Parkinson's disease and dementia), and Vital Care Advisor.

Medication Adherence-Only Tools: Focus specifically on adherence, often with strong pharmacy integrations or proprietary analytics. Examples: Allazo Health, Adherent360, Atlantis Health, DrFirst RxInform, EveryDose, and Medisafe

Where the Market Is Going

Two major challenges still limit the impact of medication adherence tools: fragmented patient experience and shaky provider trust. On the patient side, many adherence solutions remain standalone apps, disconnected from EHR portals where patients already review labs, message their care team, or manage appointments. As more engagement tools consolidate into EHR-native or all-in-one care management platforms, standalone adherence apps will likely need to choose one of these larger entities to partner with.

On the provider side, trust in these tools often erodes when adherence data is incomplete or delayed. Many platforms lack real-time visibility into key events—like whether a prescription was filled, picked up, or abandoned (another strong case for even more robust EHR integration). Without timely, event-driven signals from EHRs and pharmacy systems, care managers or providers are left chasing outdated or inaccurate alerts, reducing their willingness to engage.

The future of this category hinges on solving both problems. Embedding adherence tools into comprehensive care management experiences for patients and ensuring real-time, reliable pharmacy and prescribing data for providers will be key to closing the loop between prescription and action. Platforms that can deliver both will be best positioned to scale.