Patient-Facing AI Phone Calls
19 Results
Assort Health
Assort Health
(1 Transcripts)Assort Health is a patient-facing AI call center for scheduling appointments and appointment reminders, with integrations into EHRs like Epic and Cerner.
Bland AI
Bland AI
Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries.
EliseAI
EliseAI
EliseAI is an AI contact center focused on automating routine administrative tasks. The platform offers 24/7 patient interaction capabilities like facilitating appointment scheduling, billing inquiries, and follow-ups through communication channels like email, calls, and texts.
Opkit
Opkit
Opkit is a customizable AI phone call platform with both AI agents and human agents. Common use-cases include eligibility checks, prior authorizations, denied claim appeals, formulary checks, and appointment scheduling.
Simbo AI
SimboConnect
SimboConnect is a patient-facing AI phone product that manages both inbound and outbound calls. It handles appointment scheduling, prescription refills, and billing inquiries, as well as post-procedure follow-up communications.
Syllable
Syllable Patient Assistant
Syllable is an AI-driven platform that automates healthcare customer service interactions, including call handling and online inquiries for tasks like appointment scheduling and prescription refills.
Tucuvi
Tucuvi Health Manager
Tucuvi is an phone-based AI agent trained in evidence-based clinical protocols to automate clinical calls for care plans and chronic conditions, such as follow-ups for COPD, heart failure, and maternity. It guides conversations based on clinical guidelines to ensure meaningful and medically informed interactions, and is integrated with EHR systems for appropriate data access and writeback.
Bright Pattern
Bright Pattern
Bright Pattern is an omnichannel contact center using AI to decrease wait times, speed up resolution, and improve customer satisfaction.
Five9
Five9
Five9 is an omnichannel contact center solution that is using AI to support customers with intelligent virtual agents (IVA) and assist agents during interactions.
Genesys
Genesys
Genesys is an omnichannel contact center that is using AI for predictive engagement, supporting customers with chat- and voicebots, and assisting agent performance.
Hyro
Hyro
Hyro is an AI contact center and AI chatbot focused on automating administrative functions like scheduling, IT help desk, and physician search.
Mosaicx
Mosaicx
Mosaicx is a AI voice and messaging platform using conversational virtual agents to reduce issue resolution time.
Nextiva
Nextiva
Nextiva is an omnichannel contact center that is using conversational AI to automate customer interactions.
NICE
NICE CXone
NICE is an omnichannel contact center that is using AI to enable customer self-service and assist agents.
Pharmesol
Pharmesol
Pharmesol is a pharmacy-focused AI assistant that conducts patient outreach and enrollment, manages common questions such as prior authorization status and inventory checks, and automates encounter documentation.
RingCentral
RingCentral
RingCentral is a provider of contact center products and services.
Talkdesk
Talkdesk
Talkdesk is a cloud contact center with targeted healthcare offerings and customizable AI solutions.
Talkie.ai
Talkie.ai
Talkie.ai
is an AI contact center for healthcare that uses medical voice assistants to support front desk capabilities such as scheduling, prescription refills, and patient triage.
ujet.cx
UJET
UJET is a contact center solution using AI to power virtual agents and emphasizing secure solutions for healthcare.