The 
Administrative
 category encompasses solutions designed to manage the business operations and logistical aspects of healthcare organizations, ensuring efficient and compliant practices. 
Revenue Cycle Management (RCM)
 tools streamline financial processes, from patient billing and insurance claims to payment reconciliation, ensuring optimized revenue flow. 
Patient Administration
 platforms handle key touchpoints along the patient journey, such as intake, scheduling, identity verification, and engagement, improving the patient experience while reducing administrative burdens.


Provider and Practice Administration
 solutions focus on managing the operational needs of healthcare practices, including workforce management, credentialing, and secure communications. These tools ensure that healthcare providers can maintain compliance, manage staff effectively, and streamline practice workflows. Together, these administrative tools and platforms enable healthcare organizations to operate efficiently, ensuring smooth coordination between financial, operational, and patient-facing activities.

Administrative

The 
Revenue Cycle Management (RCM)
 category encompasses solutions designed to optimize the financial processes of healthcare organizations, from patient intake to final payment collection. 
Claims Management
 ensures timely submission and tracking of insurance claims to avoid payment delays. 
Medical Coding
 tools support accurate translation of clinical documentation into billing codes, ensuring compliance and proper reimbursement. 
Eligibility Checking
 verifies patient insurance coverage before services are rendered, reducing denials and financial risks.


Claims Clearinghouse
 platforms facilitate the secure exchange of claims between providers and payers, streamlining the submission and adjudication process. 
Patient Billing and Collections
 solutions enhance the patient financial experience by offering transparent billing and flexible payment options. 
Prior Authorization
 tools automate the approval process for treatments, accelerating access to care and reducing administrative workloads. 
Clinical Documentation Integrity (CDI)
 ensures that medical records accurately reflect patient care, improving coding accuracy and reimbursement outcomes. 
Patient Price Estimation
 tools provide upfront cost transparency, empowering patients to make informed financial decisions. 
Revenue Intelligence
 platforms leverage analytics to identify trends, optimize revenue capture, and improve financial performance across the entire revenue cycle.

Revenue Cycle Management

AI Products

Clinical

Data & Analytics

Security and Compliance

Value-Based Care

Patient Administration

Provider and Practice Administration

Claims Clearinghouse

Claims Management

Clinical Documentation Integrity

Eligibility Checking

Medical Coding

Patient Billing and Collection

Patient Price Estimation

Prior Authorization

Provider Utilization Review

Revenue Intelligence

The U.S. healthcare system is undergoing a transformative shift as AI is being applied to nearly every aspect of administration and clinical care. Within the context of revenue cycle management (RCM), AI-driven solutions claim to 
streamline eligibility verification, automate claims processing, enhance coding accuracy, and improve patient payment collections. 
But, can vendors deliver on these promises today?

State of AI in RCM 2024