Product Usage: Waystar is used for daily automated claims submissions, ERA enrollment, and eligibility checking.

Strengths: Waystar is user-friendly and simple to navigate with a robust search functionality.

Weaknesses: Waystar’s reporting functionality is lacking, requiring extensive use of spreadsheets for data analysis and tracking; support responsiveness and issues with deeper engineering aspects were highlighted.

Overall Judgment: Despite its user-friendly interface and features, Waystar might not be the best solution for those companies seeking robust reporting capabilities and flawless engineering support.