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Symplr Transcript
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1/5
11 min readReviewed on: 12/14/2023
Reviewer
Title: VP
Organization Type: Primary Care Clinic
Specialty: Primary Care
Summary
  • Product Usage: Symplr is used for the peer review process to monitor provider quality for a behavioral health group, streamlining an originally manual operation.

  • Strengths: The platform was affordable and the company offered responsive customer support throughout implementation.

  • Weaknesses: Symplr suffered from an antiquated user interface and problematic account setup for providers which was difficult to manage on a large scale.

  • Overall Judgment: Despite the affordable cost, the user interface difficulty and provider setup issues resulted in dissatisfaction with the selection of Symplr for peer review operations.

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