Workforce Management
Workforce Management consists of products and tools that help provider organizations better schedule and optimize use of their workforces, while also reducing clinical burnout and turnover.
Symplr Transcript
Product Usage: Symplr is used for the peer review process to monitor provider quality for a behavioral health group, streamlining an originally manual operation.
Strengths: The platform was affordable and the company offered responsive customer support throughout implementation.
Weaknesses: Symplr suffered from an antiquated user interface and problematic account setup for providers which was difficult to manage on a large scale.
Overall Judgment: Despite the affordable cost, the user interface difficulty and provider setup issues resulted in dissatisfaction with the selection of Symplr for peer review operations.