Avaamo offers a conversational AI platform with customizable, HIPAA-compliant virtual assistants to facilitate tasks like appointment scheduling, medication management, billing inquiries, delivery of test results, and other patient outreach. Avaamo integrates with Epic, and operates over text, email, and voice channels.

Avaamo offers a conversational AI platform with customizable, HIPAA-compliant virtual assistants to facilitate tasks like appointment scheduling, medication management, billing inquiries, delivery of test results, and other patient outreach.

SOC 2 Type 2

51-200

Ambulatory Practice

Hospital / Health System

ISO 27001

Avaamo

101-500

501-2000

2001-5000

5001+

Hospitals / Health System

Commercial Health Plan

Provider / Payer

Vendor

North Memorial Health

PRIME Healthcare Group

NYU Langone

Johns Hopkins Medicine

Massachusetts Eye and Ear

Mount Sinai Health System

Anthem

Yale New Haven Health

Duke Health

Saint Luke's

UCHealth implemented a virtual assistant named "Livi," developed in collaboration with Avaamo, to streamline patient services such as scheduling doctor visits and managing chronic conditions, enhancing the overall patient experience. Since its launch, Livi has interacted with nearly half a million patients, boasting a 97% success rate, and is integrated across UCHealth's system, including its mobile app.

UCHealth Colorado

Avaamo

Integrations (1)