Product Usage: Inferscience is used as a sidecar within athenahealth to suggest diagnosis codes and highlight missed areas during patient visits, predominantly for new providers.

Strengths: Inferscience seamlessly integrates with athenahealth, offers effective clinical specificity, supports risk adjustment efforts and is cost-effective for small organizations.

Weaknesses: The tool wasn’t optimized for pre-visit or chart prep usage, took too long to load outside of the patient visit context, and sometimes produced irrelevant or illogical suggestions.

Overall Judgment: Inferscience’s integration with athenahealth and its usefulness for new providers were significant advantages, but limitations in its utility for chart preparation and occasional inaccuracies in its suspecting algorithm led to the eventual use of an internally developed solution.