Nextiva is an unclaimed profile.
If you work at Nextiva, sign up or log in to claim the profile today.
Nextiva Logo
Nextiva

Nextiva

Nextiva is an omnichannel contact center that is using conversational AI to automate customer interactions.

Overview
Customers

Product Overview

Security and Compliance Certifications: HIPAA, PCI DSS
Nextiva is an omnichannel contact center that is using conversational AI to automate customer interactions. Nextiva’s solutions are not specific to healthcare but they offer HIPIAA compliant solutions to healthcare clients. Their AI voice and chat bot uses conversational AI capabilities built on Google and IBM infrastructure.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System
Health Plan

Categories

Company Info

HQ Location
Scottsdale, AZ
Founded
2008
Headcount
1001-5000
Total Funding
$200.0M
Latest Round
Private equity
Latest Round
10/14/2021

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Customers

6
Verified customers
Type
67%
33%
0
1
2
Specialty Practice (2)
Hospitals / Health System (1)
Specialty
100%
0
1
Oncology (1)
Provider Headcount
100%
0
1
2
3
1-100 (3)
Showcased Customers
See all (6)
Jersey College School of Nursing
Type: Hospitals / Health System
Jersey College School of Nursing reduced IT expenses and improved connectivity among students and staff by switching to Nextiva, achieving a 40% savings on their monthly bill while maintaining high-quality communication essential for education and administrative operations across their campuses.
Elkhart Clinic
Headcount: 1-100
Elkhart Clinic, a multi-specialty medical provider in Indiana, switched to Nextiva for its communications needs after encountering reliability issues with its previous SIP Trunks provider. This change improved call reliability and patient communication across their eight locations, without needing to overhaul their existing VoIP system.
De La Torre Orthotics and Prosthetics
Headcount: 1-100
De La Torre Orthotics and Prosthetics transitioned to Nextiva's VoIP system for its scalability, ease of use, and cost-saving benefits. This switch enabled seamless call transferring, voicemail-to-email services, and simplified billing across nine locations, enhancing communication within the practice and improving patient care.
Concordia Care
Type: Specialty Practice
Specialty: Oncology
Concordia Care transitioned to Nextiva's VoIP solution. The move was motivated by the need for constant connectivity with customers and the demand for a system that could scale with the company's growth. Nextiva's mobile capabilities, interactive voice responses, call recording, and the ease of transferring calls made it a comprehensive solution for Concordia, enabling Concordia to manage its significant daily call volume efficiently and ensuring privacy compliance for its healthcare-focused services.

Similar Products

ActiumHealth logo
ActiumHealth
Claimed

ActiumHealth

Company Info
Founded: 2014
Headcount: 51-200
Customers
Verified Customers: 17
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Government, Pharmacies
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA
ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.
Bland AI logo
Bland AI
Claimed

Bland AI

Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Life Sciences, Health Plan
Product Overview
Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.
Parakeet Health logo
Parakeet Health
Claimed

Parakeet Health

Company Info
Founded: 2023
Headcount: 1-10
Customers
Customers Served: Ambulatory Practice, Digital Health Provider, Hospital / Health System, Health Plan
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA
Parakeet Health provides an AI-driven contact center solution that can handle appointment scheduling, billing inquiries, and frequently asked questions by integrating with EHR and practice management systems. The AI agent offers intelligent call reminders, collects payments, and provides actionable analytics to help practices improve patient interactions and operational efficiency.