Ribbon Health offers a healthcare data platform that consolidates provider information, including location, insurance coverage, cost, quality, and experience, to improve care decision-making. It integrates with existing systems, offering automation and data management solutions to maintain accurate provider directories and support informed healthcare decisions.

Ribbon Health offers a healthcare data platform that consolidates provider information, including location, insurance coverage, cost, quality, and experience, to improve care decision-making.

SOC 2 Type 2

SOC 2 Type 1

51-200

Ambulatory Practice

HIPAA

Hospital / Health System

Health Plan

Digital Health Provider

Ribbon

Virtual-First Provider

Provider / Payer

Fertility Care

Men's Health

Metabolic Health

Women's Health

LexisNexis Provider Data MasterFile

Care Navigation

Purchasing Team

Product Oversight

- *Product Usage:* Ribbon Health was used in an app for a large, self-insured employer to manage employee health, providing real-time, accurate information on provider types, medical services, availability, and insurance acceptance, thus improving provider search.
- *Strengths:* The Ribbon Health team's collaborative approach, the product's modularity, accuracy of data, and the efficient implementation process were significant strengths.
- *Weaknesses:* As the company grew, customer attention reduced, slowing down the response time to concerns, and the initial documentation was weak, but has since improved.
- *Overall Judgment:* Despite some initial problems and growing pains, Ribbon Health was an overall good choice due to their attention to customer needs, accurate data provision, and strong, collaborative team. However, as they continue to grow, maintaining their standout qualities will be a challenge.

Commercial Health Plan

User

Implementation Team

- *Product Usage:* Ribbon is used to clean provider and location data for the company's network directory, verify the accuracy of data sources, and provide additional metadata. 
- *Strengths:* The Ribbon product meets expectations in terms of data quality, is easy to use with a well-documented API, offers great support, and allows for customization without extra charges.
- *Weaknesses:* The product has occasional reliability issues, does not provide hierarchical categorization for specialties, making it difficult to pull data at both levels, and the specialties endpoint could be improved.
- *Overall Judgment:* The user is satisfied with Ribbon's performance and plans to continue using it in the foreseeable future, largely due to the convenience and efficiency it provides. However, further improvements in data categorization and reliability could enhance user experience.

Ribbon

Customers