Product Usage: The company uses Zoho to manage various workflows related to clients and employees such as record management, documentation management, and therapy scheduling.

Strengths: The review highlights Zoho’s range of functionalities, easy automation setup, useful analytics, and straightforward workflow management.

Weaknesses: The reviewer was concerned about potential limitations and glitches in workflow automation, and uncertainties about Zoho’s ability to support their growth.

Overall Judgment: The reviewer feels that Zoho offers great value for its price, and strikes a balance between lightweight task management solutions and costly, heavy-duty platforms.