Mapping Markets
November 12, 2024

Scheduling Optimization Market Map: Building a better schedule with AI

Patrick Wingo's headshot
Patrick Wingo
Head of Research, Elion

This is part of Elions weekly market map series where we break down critical vendor categories and the key players in them. For more, become a member and sign up for our email here.

Scheduling in hospitals has evolved into a complex matrix of resources—operating rooms, inpatient beds, infusion chairs, and provider and nurse schedules—all with unique constraints and demands. Traditional scheduling systems of record handle core functions like workforce management and attendance, but simulation- and AI-driven scheduling tools now offer the agility to create optimized schedules dynamically.

Differentiating AI Scheduling Vendors

These advanced solutions not only help reduce wait times and improve resource allocation, but also play a crucial role in mitigating staff burnout and unlocking potential revenue by filling gaps and addressing inefficiencies across the board. Products generally differentiate according to resources they manage—such as staff and rooms—as well as the means by which they schedule, for example, considering staff preferences and availability or leveraging AI to predict patient volume or acuity.

  • AI tools like LeanTaaS use predictive insights to balance infusion center volumes, OR scheduling, and inpatient flow, supporting optimal patient throughput and resource use.

  • Meanwhile, Qventus Perioperative and Operait predict gaps in OR schedules and suggest adjustments, coordinating surgeons and staff based on need and availability.

  • Apella embeds cameras into the OR to help track surgical progress and make adjustments to the surgical schedule to keep things on track.

  • On the nursing side, tools like M7 Health and LastMinute focus on the supply side by enhancing workforce efficiency through better alignment of nurses with shifts, primarily by capturing preferences and availability to streamline shift assignments.

  • Platforms like Parity Healthcare Analytics (focused on obstetrics and labor) and AcuityPlus specialize in acuity-based patient assignments. Rather than scheduling nurses, these tools work after nurses are assigned to shifts, helping determine which patients are assigned to which nurses based on acuity, competing with similar acuity modules in EMRs.

  • Predictive scheduling tools that incorporate clinical data on both the supply and demand side are also emerging. For instance, In-House Health integrates clinical records to gauge overall patient acuity when optimizing nurse schedules. Similarly, AMN WorkWise connects with clinical data sources to forecast workload, helping health systems anticipate scheduling needs based on projected patient demand.

  • Customizable platforms like Palantir for Hospitals leverage data integration and simulation-based optimization to reduce bottlenecks across a number of resources, such as inpatient room assignments and wait times.

These tools are emerging in large part because some legacy scheduling tools are limited in the systems they can integrate with, while these new systems can work with scheduling systems, clinical systems, and other data sources to build more optimized models of acuity, usage, and supply.

The Future of Scheduling Optimization Software

As these tools evolve, they are not yet fully featured enough to replace established systems of record. However, the “wedge” of more efficient staffing enables them to establish a foothold in health systems while they build out broader feature sets. This integration strategy offers a unique opportunity to deliver a more intuitive and functional experience than traditional, often cumbersome legacy systems, which, while comprehensive, can be challenging for hospital staff to navigate.

By filling gaps and providing enhanced interfaces, these emerging platforms position themselves as valuable allies to legacy systems, gradually demonstrating their potential to become the primary scheduling and management tools over time.