AI Symptom Checkers
AI symptom checkers are digital tools that use artificial intelligence to assist patients in understanding potential causes of their symptoms and determining appropriate care pathways. These tools typically rely on natural language processing and machine learning to analyze user-provided information, such as symptoms, medical history, and demographics, against extensive medical databases. By providing personalized recommendations, AI symptom checkers can guide users toward self-care, telehealth consultations, or in-person visits based on the urgency and complexity of their symptoms. They are often integrated into broader healthcare systems, including patient portals and telehealth platforms, to enable seamless transitions from symptom assessment to care delivery.
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Clearstep
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Clearstep
Company Info
Founded: 2018
Headcount: 11-50
Customers
Verified Customers: 18
Customers Served: Ambulatory Practice, Hospital / Health System, Digital Health Provider, Health Plan
Product Overview
Clearstep provides AI-driven digital solutions to enhance patient navigation and engagement within healthcare systems. Their offerings include a virtual triage tool that allows patients to assess symptoms and receive guidance on appropriate care options, a patient services chatbot that automates routine administrative tasks such as prescription support and appointment scheduling, and clinical journey tools that streamline post-discharge monitoring and communications. These tools aim to improve patient access to care, reduce administrative burdens on healthcare providers, and optimize care team efficiency.
Ada Health
Ada
Company Info
Founded: 2011
Headcount: 201-500
Customers
Verified Customers: 12
Customers Served: Ambulatory Practice, Hospital / Health System, Life Sciences
Product Overview
Security and Compliance Certifications: HIPAA, ISO 27001
Ada is a health application that assists users in evaluating their symptoms and obtaining reliable medical guidance within minutes. Developed by a team of doctors and scientists, Ada utilizes artificial intelligence and clinical evidence to provide personalized health assessments. The app is available 24/7 and supports multiple languages, including Spanish, making it accessible to a diverse user base. Users can input their symptoms, answer a series of questions, and receive a detailed report suggesting possible conditions and recommended next steps. This information can also be made available to clinicians through the EHR, improving the efficiency of patient interviews.
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Buoy Health
Buoy Health
Company Info
Founded: 2014
Headcount: 51-200
Customers
Customers Served: Ambulatory Practice, Hospital / Health System, Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA
Buoy Health is a digital health platform that utilizes artificial intelligence to assist users in identifying potential medical conditions based on their symptoms. By engaging in an interactive chat, the AI-driven system asks personalized questions to narrow down possible causes and suggests appropriate next steps for care. The platform also provides access to clinician-reviewed articles and resources to enhance user understanding of various health issues. Buoy Health aims to empower individuals to make informed decisions about their health by offering personalized guidance and information.
Fabric
Fabric
Company Info
Founded: 2021
Headcount: 51-200
Customers
Verified Customers: 16
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA
Fabric Health is a care enablement platform that includes the Digital Front Door, automating care navigation through an AI-enabled symptom checker, as well as patient intake, triage, and routing processes. The platform supports hybrid care, combining virtual and in-person visits, and automates clinical documentation to enhance clinical capacity. Additionally, Fabric Health offers patient engagement tools to reduce readmissions and improve outcomes.
Infermedica
Infermedica
Company Info
Founded: 2012
Headcount: 201-500
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan
Product Overview
Security and Compliance Certifications: SOC 2 Type 1, HIPAA, PCI DSS, GDPR, ISO 27001
Infermedica guides patients through the care journey, from AI-enabled symptom assessment and patient intake, through provider interactions with clinical decision support.
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Loyal Health
Loyal
Company Info
Founded: 2015
Headcount: 51-200
Customers
Verified Customers: 17
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Loyal Health is a patient engagement platform that includes tools for managing provider and location data, optimizing care search results, facilitating self-scheduling, and enhancing patient engagement through AI-driven chat. Additionally, the platform supports automated appointment reminders, care follow-ups, and patient feedback management
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Mediktor
Mediktor
Company Info
Founded: 2011
Headcount: 51-200
Customers
Verified Customers: 11
Customers Served: Ambulatory Practice, Hospital / Health System, Health Plan
Product Overview
Security and Compliance Certifications: HIPAA, GDPR
Mediktor is an AI-powered symptom checker and triage tool designed for healthcare providers to assess patients' symptoms and recommend the appropriate level of care. It uses NLP and a medical knowledge base to analyze patient-reported symptoms and provide potential conditions, urgency levels, and next steps. The platform can integrate with telemedicine services, EHRs, and hospital systems to support clinical decision-making.
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SmartBot360
SmartBot360
Company Info
Founded: 2016
Headcount: 1-10
Customers
Verified Customers: 20
Customers Served: Ambulatory Practice, Hospital / Health System, Digital Health Provider
Product Overview
Security and Compliance Certifications: HIPAA
Smartbot360 is an AI-powered chatbot platform designed for healthcare organizations to improve patient engagement and communication. It offers features such as appointment scheduling, patient intake, and FAQs automation, helping reduce administrative tasks for healthcare providers. The platform integrates with electronic health records (EHRs) and other healthcare systems, enabling secure and personalized interactions.
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Talkdesk
Talkdesk
Company Info
Founded: 2011
Headcount: 1001-5000
Customers
Verified Customers: 8
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, PCI DSS, GDPR
Talkdesk is a cloud contact center with targeted healthcare offerings and customizable AI solutions. Talkdesk has a partnership with Epic focused on implementing AI to support autonomous handling of functions such as password resets and they offer an AI Trainer human-in-the-loop tool to help businesses train their own AI models.
Ubie
Ubie
Company Info
Founded: 2017
Headcount: 201-500
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
Ubie is a health technology company founded in Tokyo in 2017, with operations in Japan, Singapore, India, and the United States. The company develops AI-powered products aimed at assisting patients, healthcare providers, and pharmaceutical companies. One of their key offerings is the Ubie Symptom Checker, an AI-driven tool that allows users to input their symptoms and receive potential causes, types, severity, and treatment options. This tool is developed by doctors and has been recognized with the 2023 Google Play AI award.
Xund
Xund
Company Info
Founded: 2018
Headcount: 51-200
Customers
Verified Customers: 2
Customers Served: Digital Health Provider, Hospital / Health System, Health Plan, Life Sciences
Product Overview
Security and Compliance Certifications: ISO 27001
Xund provides a suite of AI conversational assistants for patient interaction, including a Symptom Checker for initial self-assessment, Illness Checker for evaluating specific conditions, and Health Checker for comprehensive risk assessments. These tools can be integrated or embedded via API, SDK, or web app, and are supported by additional services like their medical content library.