Emergency Telehealth
Emergency Telehealth products leverage telehealth technology to integrate emergency medicine services into 911 and Emergency Medical Services (EMS) workflows, addressing the frequent use of emergency systems for non-urgent cases. These solutions enable EMS personnel to connect patients with emergency physicians via virtual consultations, facilitating on-the-spot treatment or appropriate diversion to non-emergent care settings. By providing an alternative to emergency department visits for non-critical situations, emergency telehealth triage enhances public safety, reduces EMS response times for critical calls, and alleviates strain on emergency healthcare systems. In addition to immediate triage, these platforms often offer ongoing support, including care coordination, prescription assistance, and connections to social or transportation services, creating a more patient-centered and efficient emergency care ecosystem.
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Avel eCare
Avel eCare
Company Info
Founded: 1993
Headcount: 201-500
Customers
Customers Served: Hospital / Health System
Product Overview
Avel eCare is a comprehensive telemedicine and clinical staffing provider offering virtual services including Behavioral Health, Critical Care, Emergency, Hospitalist, Pharmacy, Specialty Care, Senior Care, and School Health. Avel eCare supports over 650 health systems, rural hospitals, outpatient clinics, long-term care facilities, and other organizations across the United States.
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Pulsara
Pulsara
Company Info
Founded: 2013
Headcount: 51-200
Customers
Customers Served: Hospital / Health System
Product Overview
Pulsara's platform enables EMS and hospital staff to communicate event-based patient information seamlessly, including one-tap team notifications, image sharing, audio/video calls, and ETA updates, directly through the Pulsara app. This integration allows EMS personnel to start a case, share critical details like ECGs or field images, and receive immediate feedback upon case closure, effectively replacing traditional radio reports and connecting EMS as an integral part of every patient case.
RelyMD
RelyMD
Company Info
Founded: 2015
Headcount: 51-200
Customers
Customers Served: Hospital / Health System
Product Overview
RelyMD's EMS Collaboration platform provides emergency medical services (EMS) teams with 24/7 access to emergency-trained providers via a fully integrated telemedicine system. This service enables EMS personnel to consult with physicians in real-time, facilitating in-place treatment plans for patients who may not require hospital transport, reducing unnecessary emergency room visits and allowing EMS resources to remain available for more critical cases. The platform integrates with existing EHRs for synchronization of patient medical histories.
Rightsite Health
Rightsite Health
Company Info
Headcount: 11-50
Customers
Customers Served: Ambulatory Practice, Hospital / Health System
Product Overview
Security and Compliance Certifications: HIPAA
RightSite Health collaborates with Emergency Medical Services (EMS) to address the frequent use of 911 for non-emergent situations. By integrating telehealth consultations with ER doctors and patient navigators during dispatch and on-scene responses, they guide patients to appropriate care settings, reducing unnecessary emergency room visits. Their services extend beyond initial contact, offering ongoing support such as prescription assistance, transportation coordination, and referrals to social services.
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Teladoc Health
Teladoc Emergency Telehealth
Company Info
Headcount: 5001-10000
Customers
Customers Served: Hospital / Health System
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA
Teladoc Health provides virtual emergency services that enable healthcare professionals to deliver immediate care through telehealth technology. These services include virtual nursing, critical care consultations, and telestroke support, allowing specialists to remotely assist in emergency situations. This approach enhances patient safety and extends the reach of medical expertise, particularly in underserved areas.
Tele911
Tele911
Company Info
Founded: 2020
Headcount: 1-10
Customers
Customers Served: Ambulatory Practice, Digital Health Provider, Hospital / Health System, Pharmacies
Product Overview
Security and Compliance Certifications: HIPAA
Tele911 is a telehealth platform that integrates emergency medicine services into 911 and Emergency Medical Services (EMS) systems. It enables EMS personnel to connect non-emergent patients with emergency physicians via telehealth consultations, allowing for treatment in place or diversion to appropriate care settings, thereby reducing unnecessary emergency department visits. This approach aims to improve public safety, make EMS systems more patient-centered, reduce response times to critical calls, assist with linkage to care, and save lives.