NRC Health offers experience management solutions that help healthcare organizations gather and analyze feedback from patients, caregivers, and other stakeholders. Their platform includes tools for multi-channel feedback collection, real-time data analysis, and AI-driven insights, all aimed at enhancing patient care and improving overall healthcare experiences. The solutions are designed to create more personalized and human-centered interactions across the healthcare journey.

Press Ganey offers a suite of analytics, patient and employee engagement tools, and safety and reliability programs. Their platform integrates data-driven insights to enhance patient satisfaction, workforce well-being, and operational efficiency. Key offerings include patient experience surveys, employee feedback mechanisms, safety culture assessments, and performance analytics.

Qualtrics Patient Experience is a comprehensive platform designed to capture, analyze, and act on patient feedback throughout their healthcare journey. The platform integrates seamlessly with clinical workflows, allowing healthcare providers to gather real-time feedback at critical moments, such as after a patient visit or during a hospital stay. Qualtrics also offers pre-built surveys tailored to various healthcare interactions and provides powerful dashboards for analyzing patient experience data. It is particularly suited for organizations looking to improve patient satisfaction and outcomes by making data-driven decisions.

Rater8 is a patient feedback and reputation management platform designed for healthcare practices. It collects real-time patient feedback using automated text or email surveys that are integrated with over 100 EHR and practice management systems. Rater8's micro-surveys are short and anonymous, focusing on specific aspects like provider interactions, office cleanliness, and check-in processes. The platform offers detailed benchmarking, sentiment analysis, and comparison tools to identify areas for improvement at the practice, provider, or location level. It also features a centralized dashboard for managing and analyzing feedback from various review sites like Google and Healthgrades.