Rater8 is a patient feedback and reputation management platform designed for healthcare practices. It collects real-time patient feedback using automated text or email surveys that are integrated with over 100 EHR and practice management systems. Rater8's micro-surveys are short and anonymous, focusing on specific aspects like provider interactions, office cleanliness, and check-in processes. The platform offers detailed benchmarking, sentiment analysis, and comparison tools to identify areas for improvement at the practice, provider, or location level. It also features a centralized dashboard for managing and analyzing feedback from various review sites like Google and Healthgrades.