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Doxy.me

Doxy.me

Doxy.me is a telemedicine platform offering secure, encrypted audio and video communication, along with features like appointment scheduling, billing, and virtual waiting rooms.

Overview
Reviews
Customers

Product Overview

Security and Compliance Certifications: SOC 2 Type 2, HIPAA
Doxy.me is a telemedicine platform offering secure, encrypted audio and video communication. It is HIPAA, GDPR, and SOC2 certified. Features include an API, activity dashboard, alerts/notifications, appointment scheduling, billing and invoicing, chat/messaging, virtual waiting rooms, compliance management, and confirmation reminders.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System
Health Plan

Categories

Company Info

HQ Location
Charleston, South Carolina
Founded
2014
Headcount
51-200
Total Funding
Not available
Latest Round
Not available
Latest Round
Not available

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Demos

Reviews

See all (2)

View Product Page

4.5/5
18 min readReviewed on: 09/29/2023
Reviewer
Title: Head of Product
Organization Type: Virtual-First Provider
Specialty: Behavioral Health
Summary
  • Product Usage: Doxy.me is used as the main telehealth platform for this fully virtual mental health provider company, hosting therapy and medication management sessions.

  • Strengths: Doxy.me offers a simple, user-friendly interface with a quick implementation process, reliable platform stability, and useful features such as waiting rooms, easy link generation, and modifiable connection settings.

  • Weaknesses: Shortcomings include limited integration possibilities, the inability to attach files, messages, or call transcripts to patient charts directly, and capacity constraints on group therapy sessions (maximum of 11 participants).

  • Overall Judgment: Doxy.me was the right decision at the time and it has proven to be a reliable and easy-to-use telehealth platform, with its simplicity as a notable strength.

View Product Page

4.5/5
12 min readReviewed on: 09/26/2023
Reviewer
Title: Medical Director
Organization Type: Primary Care Clinic
Specialty: Primary Care, Pediatrics, Women's Health
Summary
  • Product Usage: The product is used for conducting virtual visits with patients, sending notifications when patients enter waiting rooms, sharing screen for patient education, and messaging within the app.

  • Strengths: The product is praised for its ease of use, reliability, intuitive features, and simplicity in onboarding new users.

  • Weaknesses: A major weakness is the lack of integration with the EMR or other systems, which increases cognitive load for providers by necessitating the use of a separate platform.

  • Overall Judgment: The product has been effective and beneficial, particularly for new providers and in enhancing time management and patient education, though room for improvement exists particularly in its integration with other platforms.

Other Products Considered

Customers

2
Verified customers
Type
50%
50%
0
1
Primary Care Clinic (1)
Virtual-First Provider (1)
Specialty
25%
25%
25%
25%
0
1
Behavioral Health (1)
Pediatrics (1)
Primary Care (1)
Women's Health (1)
Provider Headcount
100%
0
1
101-500 (1)

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