Athenahealth is an unclaimed profile.
If you work at AthenaHealth, sign up or log in to claim the profile today.
AthenaHealth Logo
AthenaHealth

Athenahealth

Athenahealth provides a platform featuring integrated electronic health records, telehealth services, interoperability, revenue cycle management, and population health management, designed to streamline clinical workflows and improve patient care delivery.

Product Overview

Athenahealth provides a platform featuring integrated electronic health records, telehealth services, interoperability, revenue cycle management, and population health management, designed to streamline clinical workflows and improve patient care delivery.

Customers Served

Digital Health Provider
Ambulatory Practice
Hospital / Health System

Company Info

Founded
1997
Headcount
5000+
Total Funding
$40.0M
Latest Round
Post IPO equity
Latest Round
05/18/2017

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Reviews

Athenahealth Transcript
View Product Page

4/5
13 min readReviewed on: 11/21/2023
Reviewer
Title: Head of Technology
Organization Type: Home Healthcare Services
Summary

Product Usage: The product is used by healthcare providers for scheduling, consultations, telehealth appointments, claims billing, and member data management.Strengths: The strength is its API that performed well with 700 endpoints, enabling customization and enhancement by the companys engineering team.Weaknesses: Weaknesses include problems with Careequality integration and occasional errors in API documentation that do not match returned data. Overall Judgement: Despite minor issues, the product is seen as a good fit for the companys needs, providing the flexibility required for a unique digital healthcare model.

Athenahealth Transcript
View Product Page

4.5/5
15 min readReviewed on: 09/15/2023
Reviewer
Title: Director of Operations
Organization Type: Commercial Health Plan
Summary
  • Product Usage: The medical group uses athenahealths Revenue Cycle Management (RCM) tool for billing CPT codes, claim review, and claim submissions.

  • Strengths: athenahealth is a well-known platform with an automated claims processing system, compliance updates, easy usability, and integrated EMR.

  • Weaknesses: It is not customizable to complex billing nuances, not ideal for concierge practices or non-CMS billing guidelines followers, and it is relatively costly.

  • Overall Judgment: The medical group is satisfied with its decision to retain athenahealth due to its familiarity, CMS compliance and integrations, despite its high cost and inflexibility to complex billing routines.

Other Products Considered

Athenahealth Transcript
View Product Page

2/5
24 min readReviewed on: 07/14/2023
Reviewer
Title: Head of Product
Organization Type: Virtual-First Provider
Specialty: Women's Health
Summary
  • Product Usage: The product is being used as a source of clinical truth for patients, documenting meaningful patient care delivered, chat encounters, and submitting $0 claims for compliance purposes in value-based contracts.

  • Strengths: Athenahealths strengths include its extensive features, built-in Revenue Cycle Management support, and certain specialty-specific capabilities.

  • Weaknesses: The main weaknesses of Athenahealth are poor API performance, lack of prompt support for clients on lower-priced plans, and the cumbersome and time-consuming solution validation process.

  • Overall Judgment: The user experiences frustration with Athenahealths service model, but acknowledges that some trade-offs may become worthwhile once billing through Athenahealth begins in earnest.

Other Products Considered

Customers

17
Verified customers
Type
33%
27%
13%
7%
20%
0
1
2
3
4
5
Primary Care Clinic (5)
Virtual-First Provider (4)
Specialty Practice (2)
Commercial Health Plan (1)
Other (3)
Specialty
36%
14%
14%
14%
21%
0
1
2
3
4
5
Primary Care (5)
Behavioral Health (2)
Metabolic Health (2)
Women's Health (2)
Other (3)
Provider Headcount
50%
50%
0
1
2
3
1-100 (3)
101-500 (3)
Showcased Customers
Joshua Medical Group
Hometown Medical Clinic
CenterPlace Health FQHC
Type: Hospitals / Health System
Headcount: 1-100

Integrations

Autonomize AI HEDIS Care Gaps Copilot Logo
Autonomize AI HEDIS Care Gaps Copilot
Autonomize AI Medical Chart Review Logo
Autonomize AI Medical Chart Review
Autonomize AI Prior Auth Copilot Logo
Autonomize AI Prior Auth Copilot