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NextGen RCM

NextGen RCM streamlines financial processes from patient appointment scheduling to final payment, focusing on optimizing revenue and ensuring regulatory compliance.

Overview
Reviews
Customers

Reviews (1)

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2/5
9 min readReviewed on: 12/08/2023
Reviewer
Title: Product Manager
Organization Type: Virtual-First Provider
Specialty: Behavioral Health
Summary
  • Product Usage: NexGen was purchased to automate claims processing and to reduce manual efforts.

  • Strengths: The robust feature set was a standout, including automation capabilities and complex billing rules.

  • Weaknesses: The softwares reliability and customer support were both heavily criticized.

  • Overall Judgment: Despite early signs of improving the billing rate, disappointments in system reliability and low-quality customer support made the reviewer reconsider their choice.

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