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NextGen

NextGen RCM

NextGen RCM streamlines financial processes from patient appointment scheduling to final payment, focusing on optimizing revenue and ensuring regulatory compliance.

Product Overview

NextGen RCM streamlines financial processes from patient appointment scheduling to final payment, focusing on optimizing revenue and ensuring regulatory compliance.

Customers Served

Ambulatory Practice

Company Info

Founded
1973
Headcount
1001-5000
Total Funding
Not available
Latest Round
Venture
Latest Round
03/16/2015

Company Socials

LinkedIn
X
Crunchbase
YouTube
Vimeo
GitHug

Reviews

NextGen RCM Transcript
View Product Page

2/5
9 min readReviewed on: 12/08/2023
Reviewer
Title: Product Manager
Organization Type: Virtual-First Provider
Specialty: Behavioral Health
Summary
  • Product Usage: NexGen was purchased to automate claims processing and to reduce manual efforts.

  • Strengths: The robust feature set was a standout, including automation capabilities and complex billing rules.

  • Weaknesses: The softwares reliability and customer support were both heavily criticized.

  • Overall Judgment: Despite early signs of improving the billing rate, disappointments in system reliability and low-quality customer support made the reviewer reconsider their choice.

Other Products Considered

Customers

11
Verified customers
Type
67%
33%
0
1
2
Specialty Practice (2)
Virtual-First Provider (1)
Specialty
100%
0
1
Behavioral Health (1)
Provider Headcount
100%
0
1
2
1-100 (2)
Showcased Customers
Coastal Orthopedics
Coastal Orthopedics outsources all billing functions, except for coding and insurance authorizations, to NextGen RCM Services—essentially all functions once claims are entered into the system. NextGen RCM Services helps Coastal Orthopedics get claims out, post payments, resolve denials, manage appeals, mail out paper claims, and report end-of-month numbers, and provide system support.
Loden Vision Centers
Loden Vision Centers improved its financial transparency and efficiency using NextGen RCM, significantly reducing A/R days, bill lag, and payment lag while increasing payments. This partnership provided the center with actionable insights into billing processes and data analytics, enhancing operational decisions and strategic planning.
First Care Clinic
First Care Clinic significantly improved its financial performance and operational efficiency using NextGen RCM, leading to a reduced payment lag, bill creation time, and days in accounts receivable, surpassing regional benchmarks and enabling the clinic to serve a growing patient base more effectively.
Shawnee Christian Healthcare Center
Shawnee Christian Healthcare Center enhanced its revenue cycle management and addressed the financial intricacies of running a Federally Qualified Health Center by partnering with NextGen RCM, leading to improved organization, efficient handling of payment information, and effective management of specific challenges like wraparound payments.