Notable Logo
Notable
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Notable Assistant

Notable Assistant is an embeddable conversational assistant that enables appointment scheduling, bill payments, and prescription refills through provider websites and mobile apps, while integrating with EHR systems.

Overview
Customers

Product Overview

Security and Compliance Certifications: HITRUST CSF, HIPAA, PCI DSS
Notable Assistant is an embeddable conversational assistant that enables appointment scheduling, bill payments, and prescription refills through provider websites and mobile apps, while integrating with EHR systems. The assistant supports 130 languages and is available 24/7, with customizable brand guidelines and analytics tooling for real-time patient insights.

Customers Served

Ambulatory Practice
Hospital / Health System

Categories

Company Info

HQ Location
San Mateo, CA
Founded
2017
Headcount
201-500
Total Funding
$127M
Latest Round
Series B
Latest Round
11/03/2021

Company Socials

Vendor’s Notes

Use Cases

Customers use Notable's Assistant to schedule, reschedule, or cancel an appointment, find directions to a clinic, pay outstanding bills, or ask for basic information

Core Differentiators

- Deep EHR Integration: enables patients to schedule appointments, pay bills, request medication refills, and more without being redirected to an application, portal, or agent.

- One-stop-shop chat experience: Patients are able to confirm, cancel, or reschedule appointments and pay outstanding bills within a single chat experience rather than navigating multiple sites or portals

- Quick implementation: Notable Assistant can be delivered within weeks rather than months or years since deployment does not require building out decision trees

- Interconnected platform: Assistant is integrated with the broader Notable platform enabling multi-language support, performance analytics, and plug-ins to power self scheduling and bill pay ensuring a consistent experience for patients regardless of how they’re interacting with the health system

Demos

Customers

6
Verified customers
0.5
Median usage (years)
Type
80%
20%
0
1
2
3
4
Hospitals / Health System (4)
Community Health Center (1)
Provider Headcount
33%
33%
33%
0
1
501-2000 (1)
2001-5000 (1)
5001+ (1)
Showcased Customers
See all (6)
Beacon Health System
Customer Since: Q2 2024
The midwest-based health system is partnering with the AI platform to streamline scheduling of diagnostic procedures and tests.
Sturdy Health
Type: Hospitals / Health System
The MA-based health system is utilizing the AI platform for appointment scheduling, demographic and insurance verification, and pre-registration form completion.
Community Health Network
Customer Since: Q2 2024
Type: Community Health Center
Headcount: 5001+
Notable, an AI platform for healthcare operations, has partnered with Community Health Network to implement its technology across over 200 care sites in central Indiana. The initial focus will be on automating chart review, care gap scheduling, and pre-visit planning, which are traditionally resource-intensive tasks. This will allow clinicians to spend less time on administrative tasks and more on patient care, improving overall efficiency and quality of care.
Care New England
Type: Hospitals / Health System
Headcount: 2001-5000
Care New England (CNE) is Rhode Island's second-largest hospital system, comprising seven units, including Butler Hospital, Women & Infants Hospital, Kent Hospital, and others. Their mission is to provide exceptional care with kindness and compassion and be a trusted choice for care whenever and wherever patients need it. To enhance care delivery and financial impact, CNE partnered with Notable to reduce manual errors in the revenue cycle by automating the notice of admission and prior authorization processes, which are critical due to their high-dollar and time-sensitive nature.

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