Product Overview
Security and Compliance Certifications: HITRUST CSF, HIPAA, PCI DSS
Notable Assistant is an embeddable conversational assistant that enables appointment scheduling, bill payments, and prescription refills through provider websites and mobile apps, while integrating with EHR systems. The assistant supports 130 languages and is available 24/7, with customizable brand guidelines and analytics tooling for real-time patient insights.
Customers Served
Categories
Company Info
HQ Location
San Mateo, CA
Founded
2017
Headcount
201-500
Total Funding
$127M
Latest Round
Series B
Latest Round
11/03/2021
Company Socials
Vendor’s Notes
Use Cases
Customers use Notable's Assistant to schedule, reschedule, or cancel an appointment, find directions to a clinic, pay outstanding bills, or ask for basic information
Core Differentiators
- Deep EHR Integration: enables patients to schedule appointments, pay bills, request medication refills, and more without being redirected to an application, portal, or agent.
- One-stop-shop chat experience: Patients are able to confirm, cancel, or reschedule appointments and pay outstanding bills within a single chat experience rather than navigating multiple sites or portals
- Quick implementation: Notable Assistant can be delivered within weeks rather than months or years since deployment does not require building out decision trees
- Interconnected platform: Assistant is integrated with the broader Notable platform enabling multi-language support, performance analytics, and plug-ins to power self scheduling and bill pay ensuring a consistent experience for patients regardless of how they’re interacting with the health system
Demos
Customers
6
Verified customers
0.6
Median usage (years)
Type
0
1
2
3
4
Hospitals / Health System (4)
Community Health Center (1)
Provider Headcount
0
1
501-2000 (1)
2001-5000 (1)
5001+ (1)
Showcased Customers
See all (6)The midwest-based health system is partnering with the AI platform to streamline scheduling of diagnostic procedures and tests.
The MA-based health system is utilizing the AI platform for appointment scheduling, demographic and insurance verification, and pre-registration form completion.
Notable, an AI platform for healthcare operations, has partnered with Community Health Network to implement its technology across over 200 care sites in central Indiana. The initial focus will be on automating chart review, care gap scheduling, and pre-visit planning, which are traditionally resource-intensive tasks. This will allow clinicians to spend less time on administrative tasks and more on patient care, improving overall efficiency and quality of care.
Care New England (CNE) is Rhode Island's second-largest hospital system, comprising seven units, including Butler Hospital, Women & Infants Hospital, Kent Hospital, and others. Their mission is to provide exceptional care with kindness and compassion and be a trusted choice for care whenever and wherever patients need it. To enhance care delivery and financial impact, CNE partnered with Notable to reduce manual errors in the revenue cycle by automating the notice of admission and prior authorization processes, which are critical due to their high-dollar and time-sensitive nature.
Integrations
See all (1)Azodha
Claimed
Azodha
Company Info
Founded: 2022
Headcount: 11-50
Customers
Verified Customers: 4
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Government, Home Health Providers
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HIPAA, GDPR
Azodha is an AI enablement platform for healthcare companies, providing tools like pre-packaged components, plug-and-play modules, and pre-built integrations to accelerate care delivery and improve patient communications. The platform offers a developer-centric approach with accessible APIs and SDKs, along with fully managed infrastructure to ensure optimized, secure, and up-to-date systems
Hyro
Claimed
Hyro
Company Info
Founded: 2018
Headcount: 51-200
Customers
Verified Customers: 14
Customers Served: Hospital / Health System, Ambulatory Practice
Product Overview
Security and Compliance Certifications: HIPAA
Hyro is an AI contact center and AI chatbot focused on automating administrative functions like scheduling, IT help desk, and physician search, prescription refills, and answering FAQS. They also provide conversational analytics solutions to extract insights from patient interactions, such as which specialities and clinicians are receiving the most calls, or which customer intents are common but unrecognized.
Luma
Claimed
Luma
Company Info
Founded: 2015
Headcount: 51-200
Customers
Verified Customers: 20
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Life Sciences
Product Overview
Security and Compliance Certifications: SOC 2 Type 2, HITRUST R2, ISO 27001
Luma is a patient communications platform with features including patient self-scheduling, automated reminders, caller deflection and SMS-based chat for patient inquiries, mobile intake, patient-provider chat, and insurance verification. The platform integrates with major EHR systems and supports patient communication along the full lifecycle of a patient.