Product Overview
Security and Compliance Certifications: HIPAA
SimboConnect is a patient-facing AI phone product that manages both inbound and outbound calls. It handles appointment scheduling, prescription refills, and billing inquiries, as well as post-procedure follow-up communications.
Customers Served
Categories
Company Info
HQ Location
Boston, MA
Founded
2019
Headcount
11-50
Total Funding
$1.7M
Latest Round
Seed
Latest Round
03/01/2022
Company Socials
Pricing
Monthly subscription based on call volume.
Vendor’s Notes
Use Cases
Use cases include: Inbound calls triaging request related to scheduling, prescription refills, office-hours, directions, billing, referrals, medical records, and orders, Outbound calls for post-procedure patient check-in, chronic care check-in, pre-visit check-in, and custom patient intake forms, and After-hours on-call workflow automation including patient pre-screening.
Core Differentiators
An End-to-end platform to triage patients requests and automate front-office workflows to reduce front-office cost by 40% and alleviate staffing issues.
Customers
5
Verified customers
1
Median usage (years)
Type
0
1
2
3
4
5
Specialty Practice (5)
Primary Care Clinic (1)
Specialty
0
1
Oncology (1)
Orthopedics (1)
Primary Care (1)
Pulmonology (1)
Provider Headcount
0
1
2
3
1-100 (3)
Assort Health
Claimed
Assort Health
Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 1
Customers Served: Digital Health Provider, Hospital / Health System, Ambulatory Practice
Product Overview
1 ReviewsAssort Health develops AI-powered solutions tailored for healthcare call centers to manage patient interactions. Their generative AI agents handle tasks such as appointment scheduling, cancellations, confirmations, and triaging calls to appropriate departments. The platform integrates with over 84 electronic health record (EHR) systems, including Epic and Cerner, to facilitate real-time data access and updates.
Other Categories
ActiumHealth
Claimed
ActiumHealth
Company Info
Founded: 2014
Headcount: 51-200
Customers
Verified Customers: 17
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Government, Pharmacies
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA
ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.
Bland AI
Claimed
Bland AI
Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Life Sciences, Health Plan
Product Overview
Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.