Simbo AI Logo
Simbo AI
Claimed

SimboConnect

SimboConnect is a patient-facing AI phone product that manages both inbound and outbound calls. It handles appointment scheduling, prescription refills, and billing inquiries, as well as post-procedure follow-up communications.

Overview
Customers

Product Overview

Security and Compliance Certifications: HIPAA
SimboConnect is a patient-facing AI phone product that manages both inbound and outbound calls. It handles appointment scheduling, prescription refills, and billing inquiries, as well as post-procedure follow-up communications.

Customers Served

Ambulatory Practice
Hospital / Health System

Categories

Company Info

HQ Location
Boston, MA
Founded
2019
Headcount
11-50
Total Funding
$1.7M
Latest Round
Seed
Latest Round
03/01/2022

Company Socials

Pricing

Monthly subscription based on call volume.

Vendor’s Notes

Use Cases

Use cases include: Inbound calls triaging request related to scheduling, prescription refills, office-hours, directions, billing, referrals, medical records, and orders, Outbound calls for post-procedure patient check-in, chronic care check-in, pre-visit check-in, and custom patient intake forms, and After-hours on-call workflow automation including patient pre-screening.

Core Differentiators

An End-to-end platform to triage patients requests and automate front-office workflows to reduce front-office cost by 40% and alleviate staffing issues.

Customers

5
Verified customers
0.9
Median usage (years)
Type
83%
17%
0
1
2
3
4
5
Specialty Practice (5)
Primary Care Clinic (1)
Specialty
25%
25%
25%
25%
0
1
Oncology (1)
Orthopedics (1)
Primary Care (1)
Pulmonology (1)
Provider Headcount
100%
0
1
2
3
1-100 (3)

Similar Products

Assort Health logo
Assort Health
Claimed

Assort Health

Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 1
Customers Served: Digital Health Provider, Hospital / Health System, Ambulatory Practice
Product Overview
1 Reviews
Assort Health is a patient-facing AI call center for scheduling appointments and appointment reminders, with integrations into EHRs like Epic and Cerner.
ActiumHealth logo
ActiumHealth
Claimed

ActiumHealth

Company Info
Founded: 2014
Headcount: 51-200
Customers
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Health Plan, Life Sciences, Government, Pharmacies
Product Overview
Security and Compliance Certifications: HITRUST CSF, SOC 2 Type 2, HIPAA
ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.
Bland AI logo
Bland AI
Claimed

Bland AI

Company Info
Founded: 2023
Headcount: 11-50
Customers
Verified Customers: 6
Customers Served: Digital Health Provider, Ambulatory Practice, Hospital / Health System, Life Sciences, Health Plan
Product Overview
Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.