ActiumHealth provides AI-driven solutions to enhance patient engagement and streamline healthcare operations. Their offerings include 'Interact,' a customizable voice agent for patient communication; 'Activate,' which uses AI to identify and engage high-need patients; and 'Illuminate,' an analytics platform powered by large language models to analyze patient interactions. These tools aim to improve patient experience, optimize workflows, and support data-driven decision-making in healthcare settings.

Bland is an infrastructure solution to build AI phone agents for a variety of healthcare use cases, including cold calling for surveys, prior authorization, appointment scheduling, verification of benefits, and automated follow up to inbound inquiries. On the technical side, Bland have built their own LLM models for lower-latency conversations and higher reliability, and have the ability to break conversations into various sub-prompts to scale conversational complexity.

healow Genie is an AI-powered contact center solution developed by eClinicalWorks to assist healthcare practices in managing patient communication. It offers automated features like appointment scheduling, billing inquiries, medication refills, and referral requests through voice, chat, and text. The platform includes an after-hours service that routes calls to on-call providers and uses predictive analytics to estimate appointment no-shows and trigger outreach. Additional tools include a rules-based intelligent assistant for escalation to human agents and Conversational Smart Campaigns for proactive patient engagement.