Reviews (3)
Product Usage: Verifiable is used for compliance, gathering and verifying provider information to meet NCQA standards, and for information reporting such as tracking which providers are credentialed and maintaining accurate data.
Strengths: Key strengths include its role in achieving NCQA accreditation, its recognized reputation by NCQA, and its robust reporting features which are vital for the organization’s operational decisions.
Weaknesses: The primary source verification process often encounters errors which require time-consuming re-entry of information, communication cosnfusion with onboarding forms, and difficult merging of various types of reports.
Overall Judgment: Despite its weaknesses, the decision to choose Verifiable was deemed correct, with its valuable contribution to compliance confidence, efficiency in managing payer enrollments, and robust tracking and reporting features for operational guidance.
Product Usage: Verifiable is used for healthcare provider credentialing, verifying that providers meet a certain quality standard, and streamlining the process of adding new providers on a daily basis.
Strengths: Verifiable offers a user-friendly platform, immediate results due to its integration with primary sources, and valuable automated alerts for license expirations or status changes.
Weaknesses: Its detection of changes in primary source data is inadequate, often raising false alarms, and the system continues to verify licenses even for archived providers.
Overall Judgment: Despite certain weaknesses, Verifiable is exceptionally beneficial in terms of managing the time-consuming process of credentialing, providing immediate results and significantly reducing manual work.
Product Usage: Verifiable is used to automate and streamline the credentialing and provider onboarding process, offering an API-friendly platform.
Strengths: Strengths include high levels of automation, ease of use, and the ability of Verifiable to function as a single source of truth for provider data.
Weaknesses: Some weaknesses the reviewer highlighted include initial issues with support and implementation, and complications with scalable workflows for credentialing applications.
Overall Judgment: Overall, the company is satisfied with their choice of Verifiable, commending its ease of use and automation capabilities, while noting the time it took to address initial implementation problems.