Interoperability

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Bamboo Health Transcript
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3/5
19 min readReviewed on: 01/22/2024
Reviewer
Title: Product Leader
Organization Type: Virtual-First Provider
Specialty: Primary Care, Behavioral Health
Summary
  • Product Usage: The product is mainly used for discovering covered patients to enroll in an additional care navigation program. Patient ADT data and visit metadata are displayed in Bamboo’s patient portal.

  • Strengths: Its strength lies in the broad network coverage and the significantly faster data latency compared to the carrier network. Bamboo Healths support system is responsive and helpful.

  • Weaknesses: The product could be improved in providing more complete notes and contextual information about the patients visit. Additionally, the the cost per ping can be expensive.

  • Overall Judgment: While the product has served its purpose and provided value for the company, the decreasing ROI and rising cost is making a case for reconsidering future renewals.

Other Products Considered

Medcurio Transcript
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4.5/5
10 min readReviewed on: 12/13/2023
Reviewer
Title: Integration Developer
Organization Type: Hospitals / Health System
Summary
  • Product Usage: The reviewers use Medcurio VennU to facilitate real-time data exchange between their EHR (Epic) and Salesforce, leveraging it for customer service, emergency room wait time reduction, and patient outreach.

  • Strengths: Medcurio VennUs strengths include their user-friendly application, excellent support team, speed of data access, and its ability to handle complex data extractions.

  • Weaknesses: Some improvements could be made on tracking and documenting of data, and resolving issues of cache engine settings that change during upgrades.

  • Overall Judgment: The reviewers are highly satisfied with Medcurio VennUs capabilities and would like to utilize it even more in the future. The product has significantly improved their speed-to-market for various projects.

Other Products Considered

Zus Health Transcript
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4.5/5
12 min readReviewed on: 10/04/2023
Reviewer
Title: Head of Product
Organization Type: Virtual-First Provider
Specialty: Chronic Care
Summary
  • Product Usage: The reviewer uses Zus to pull a patients condition, encounter history, and medication history, enabling their team to create personalized care plans.

  • Strengths: Zus offers excellent data coverage and has high-quality integration with the Healthie system; it is beneficial in providing a personalized care plan for patients, saving time, and enhancing patient experience.

  • Weaknesses: There is a lack of clarity on how much specific data will be received upon making a request, and sometimes the data received is minimal; theres no ability to control foresee how much data will be received.

  • Overall Judgment: Despite its minor shortcomings, the reviewer sees a great deal of value in Zus, enjoying its seamless integration with Healthie and its functionality in delivering essential patient history data.

Other Products Considered

Particle Transcript
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4/5
14 min readReviewed on: 10/04/2023
Reviewer
Title: Product Manager
Organization Type: Primary Care Clinic
Specialty: Primary Care
Summary
  • Product Usage: The product is actively used to query and retrieve medical history data for patients, mainly focusing on achieving comprehensive and accurate diagnoses and quality gap closure and management.

  • Strengths: Particles key strengths are its easy implementation, straightforward API, rapid evolution and consistent release of new features, and their proactive client engagement.

  • Weaknesses: A significant weakness is the complexity and incompleteness of the data they deliver, and better communication in downtime situations could be improved.

  • Overall Judgment: Selecting Particle was the right decision, given their pricing model, integration, technical support, and progressive development.

Zus Health Transcript
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4.5/5
24 min readReviewed on: 10/02/2023
Reviewer
Title: CPO and Data Lead
Organization Type: Virtual-First Provider
Specialty: Pulmonology
Summary
  • Product Usage: Zus is used to obtain medical history of patients upon enrollment for risk stratification and for continuous monitoring of changes in order to adjust their approach.

  • Strengths: Zus provides a quick turnaround time for patient history retrievals, strong and well-developed integration into the Healthie UI, and a flexible, responsive approach beneficial to smaller, evolving companies.

  • Weaknesses: Deduplication was mentioned as an improvement need, where Zus could add value by providing a single, consolidated record.

  • Overall Judgment: The reviewers expressed satisfaction with Zus due to their quick and seamless processes, flexibility, reasonable cost, effective communication, and responsiveness. They confirmed they would choose Zus again.

Health Gorilla Data Exchange Transcript
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4.5/5
13 min readReviewed on: 09/18/2023
Reviewer
Title: Director of Product
Organization Type: Community Health Center
Specialty: Primary Care, Behavioral Health
Summary
  • Product Usage: Health Gorilla is used to access external clinical visit notes to evaluate treatments and improve member records, and its portal is used to search for members external medical records.

  • Strengths: Health Gorilla presents a strong integration, great engineering and support team engagement, and favorable implementation time and cost.

  • Weaknesses: Health Gorilla may not cover all providers or acquire data from every inpatient facility; there are occasional performance issues and could be improved user experience on the portal.

  • Overall Judgement: With solid technology and reliable support, Health Gorilla contributes to operations; however, the system may benefit from an expansion of service coverage and improvement on the portal user interface.

Other Products Considered

Mirth Connect Transcript
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3/5
19 min readReviewed on: 08/28/2023
Reviewer
Title: Software Engineer
Summary
  • Product Usage: The company used Mirth Connect to make transforming data between various HL7 and interoperability standards easier.

  • Strengths: Mirth Connects strengths include its open-source nature, availability of a supporting community, feature completeness, ease of testing due to modularity, and its ability to handle various unique connection types.

  • Weaknesses: The products low-code environment and its use of an older type of JavaScript interpreter make it a poor fit for experienced coders, and its logging function used excessive disk space.

  • Overall Judgment: The reviewer found Mirth Connect to be more suited to technically proficient non-coders in IT, and not recommended for software engineers or any high-frequency use due to its cumbersome process and code environment.

Redox Transcript
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4/5
23 min readReviewed on: 08/18/2023
Reviewer
Title: Product Manager
Summary
  • Product Usage: Redox helps in standardizing and streamlining the integration process with various health systems by converting HL7 pipelines into JSON or any preferred format.

  • Strengths: Redox is reliable with minimal downtime, possesses strong documentation and a collaborative work approach, and has a broad compatibility range with various EHR systems.

  • Weaknesses: The professional services, particularly in terms of implementation management, can be improved, while the frequent change of account managers may cause confusion and frustration.

  • Overall Judgment: Despite the emergence of promising alternatives like Xealth and FHIR, Redox remains a viable integration solution for its reliability, broad compatibility, and strong documentation, but could improve in terms of professional services and account management.

Other Products Considered

Health Gorilla Data Exchange Transcript
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4.5/5
21 min readReviewed on: 08/11/2023
Reviewer
Title: Director
Organization Type: Specialty Practice
Specialty: Nephrology
Summary
  • Product Usage: Health Gorilla is used primarily for real-time patient data and ADT-level data, aiding the company in patient care coordination.

  • Strengths: The solution offers robust data, seamless integration, real-time updates, and excellent support during and after implementation, especially concerning the ingestion of data.

  • Weaknesses: The availability of updates and new data to all customers could be improved from the companys perspective.

  • Overall Judgment: Health Gorilla is highly valued as a solution that supports efficient patient care coordination. The team is collaborative and supportive, making it a preferred partner over traditional service providers.

Other Products Considered