Clearstep
Claimed
Clearstep
Clearstep is a conversational AI platform that enables virtual triage, patient services, and clinical journey management, with solutions including a symptom checker for self-triage, automated patient engagement chatbots, and a chatbot for managing follow-ups and remote monitoring after hospitalization.
Customers
18
Verified customers
2.4
Median usage (years)
Type
0
5
10
15
Hospitals / Health System (14)
Commercial Health Plan (1)
Provider Headcount
0
2
4
6
8
10
1-100 (2)
501-2000 (3)
5001+ (9)
18
Showcased Customers
Emory uses Clearstep APIs to create a custom capacity optimization experience
Expansive use of patient servies workflows to route patients across a complex health system
HCA leverages a custom framed triage experience to help navigate the system's resources
HCA leverages a custom framed triage experience to help navigate the system's resources
Meritus Health conducted a weeklong pilot study of Clearstep's Smart Care Routing and Virtual Triage in their emergency room, demonstrating a 95% accuracy rate in triage recommendations compared to the ER medical team's judgments for 76 patients with 40 chief complaints.
Duly Health & Care piloted Virtual Triage to check symptoms and book appointments online. Within weeks, Duly achieved 10x ROI and 10x patient booking volume from thousands of patients using Virtual Triage.
Novant Health uses Clearstep to enhance patient engagement and ensure patients receive the appropriate level of care in the right venue.
Facing overwhelming demand during the COVID-19 pandemic, BayCare partnered with Clearstep to launch a virtual triage application, enabling over 400,000 potential COVID cases to be screened efficiently. Following this success, BayCare expanded its use of Clearstep's technology to include a full Virtual Triage module, allowing patients to receive self-guided support online for over 500 presenting complaints.
Tufts Medicine uses Clearstep to enhance patient access in Massachusetts through a digital triage and care navigation platform, leveraging AI to guide patients to the appropriate care level and venue. This streamlines the healthcare experience with a virtual-first approach, integrating into existing systems for a frictionless patient journey, reducing unnecessary healthcare costs while improving access and efficiency across Tufts Medicine's network.
MSHS deploys Clearstep in authenticated and unauthenticated experiences to route patients to care endpoints. Additionally, they have created the first sub-specialist digital routing engine
HCA leverages a custom framed triage experience to help navigate the system's resources
HCA leverages a custom framed triage experience to help navigate the system's resources
HCA leverages a custom framed triage experience to help navigate the system's resources
HCA leverages a custom framed triage experience to help navigate the system's resources
BSWH deploys multiple complete solutions, including API and stand alone triage instances
Expansive use of patient servies workflows to route patients across a complex health system