Clearstep is a conversational AI platform that enables virtual triage, patient services, and clinical journey management, with solutions including a symptom checker for self-triage, automated patient engagement chatbots, and a chatbot for managing follow-ups and remote monitoring after hospitalization.

Ambulatory Practice

Hospital / Health System

Health Plan

11-50

Digital Health Provider

Clearstep

1-100

501-2000

5001+

Hospitals / Health System

Commercial Health Plan

Provider / Payer

Vendor

Emory uses Clearstep APIs to create a custom capacity optimization experience

Ochsner Health

Expansive use of patient servies workflows to route patients across a complex health system

Emory Healthcare

HCA leverages a custom framed triage experience to help navigate the system's resources

HCA Medical City

HCA HealthOne

Meritus Health conducted a weeklong pilot study of Clearstep's Smart Care Routing and Virtual Triage in their emergency room, demonstrating a 95% accuracy rate in triage recommendations compared to the ER medical team's judgments for 76 patients with 40 chief complaints.

Meritus Health

Duly Health & Care piloted Virtual Triage to check symptoms and book appointments online. Within weeks, Duly achieved 10x ROI and 10x patient booking volume from thousands of patients using Virtual Triage.

Duly Health and Care

Novant Health uses Clearstep to enhance patient engagement and ensure patients receive the appropriate level of care in the right venue.

Novant Health

Facing overwhelming demand during the COVID-19 pandemic, BayCare partnered with Clearstep to launch a virtual triage application, enabling over 400,000 potential COVID cases to be screened efficiently. Following this success, BayCare expanded its use of Clearstep's technology to include a full Virtual Triage module, allowing patients to receive self-guided support online for over 500 presenting complaints.

BayCare

CVS Health

Tufts Medicine uses Clearstep to enhance patient access in Massachusetts through a digital triage and care navigation platform, leveraging AI to guide patients to the appropriate care level and venue. This streamlines the healthcare experience with a virtual-first approach, integrating  into existing systems for a frictionless patient journey, reducing unnecessary healthcare costs while improving access and efficiency across Tufts Medicine's network.

Tufts Medicine

MSHS deploys Clearstep in authenticated and unauthenticated experiences to route patients to care endpoints. Additionally, they have created the first sub-specialist digital routing engine

Mount Sinai Health System

HCA San Antonio

HCA Florida Healthcare

HCA TriStar Health

HCA Las Vegas

BSWH deploys multiple complete solutions, including API and stand alone triage instances

Clearstep

Integrations (7)